Customer Service Human Resources

Shawn Smialek

Email: ********@**-*******.***

Address:

City: Manchester

State: TN

Zip: 37355

Country: USA

Phone: 305-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished professional with over 10 years experience in customer service and sales functions in fast-paced high volume environments. Excellent communication skills and experience with benefits and payroll administration.

Educational Background:

High School Dipolma from Moraine Valley, Palos Hills IL 1/2001 to 5/1995 (Business)

Job History / Details:

Summary

Accomplished professional with over 10 years experience in customer service and sales functions in fast-paced high volume environments. Excellent communication skills and experience with benefits and payroll administration.

Highlights

Benefits enrollment

Human resources management

Spread sheet and data base creation

Training and development

New hire orientation

Exceptional interpersonal skills

Proficient user of MS Office

Weekly payroll

Workers compensation

Complex problem solving

Employee relations

Labor agreements

Unemployment laws

Wage garnishments and deductions

Accomplishments

Human Resources

Quickly became a trusted assistant to the company Vice President and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work.

Reduced employee turnover by 10 percentage .

Increased weekly billing by 20 percentage

Experience

July 2009 to Current

Metro Industrial Staffing Manchester, Tn

Service Coordinator / On site Supervisor

Enrolled employees for medical coverage, dental, vision, term life, and short term disability

Managed wide variety of customer service and administrative tasks to resolve employee issues quickly and efficiently.

Prepared and balanced payroll for 130 employees. Administered garnishments and pretax deductions.

Surpassed revenue goals in four consecutive quarters.

December 2002 to Current

IL, FL &TN

Real Estate Sales Associate

Built relationships with customers to promote long-term business growth.

Created power-point listing presentations.

Aggressively followed up with clients, attorneys, project managers and loan officers to ensure a smooth closing.

Education

Moraine Valley Palos Hills, IL

Business

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