Manager Assistant
Resume:
michael pagan
Email: *********@********.***
Address: *** ****** **** **
City: Redlands
State: CA
Zip: 92373
Country: USA
Phone: 909-***-****
Skill Level: Director
Salary Range: 30
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Michael A Pagan
654 Valley View Drive
Redlands, CA 92373
Home: 909-***-****
Cell: 909-***-****
E-mail: *********@********.***
PROFILE---
Resourceful Problem Solver Team Player Excellent Communicator
High Energy Level Skillful Negotiator Seasoned Competitor
Effective Presenter People-Oriented Results-Directed
SUMMARY OF QUALIFICATIONS AND ACCOMPLISHMENTS
aa Executive Protection and Special Weapons and Tactics, 8 years. Initiated, trained and
Commander of SWAT and Executive Protection for three cities (Assistant Chief of Police).
aa Effective management of a full-service public agency, 13 years. Scope of management ranged
from 14 to 42 employees.
aa Researched and developed workforce and staffing strategies; two years. Provided that data
and the follow-up to city officials.
aa Recruitment; ten years. Recruited and selected police officers. Assisted department managers
with outside recruitment in areas of background research and interviews in specialized areas.
aa Developed and implemented procedural manuals and reports; five years. Set up directives to
establish consistency in lines of communications and formalized clear-cut departmental
procedures for supervisor personnel (administrative position of Assistant Chief of Police).
aa Implemented formal training programs; five years. Trained managers and monitored
effectiveness of employee appraisal system (administrative position of Assistant Chief of Police).
aa Strong public and community relations skills; seven years. With emphasis on community
interface with political leaders to achieve mutual goals.
Michael A. Pagan
Page 2
PROFESSIONAL EXPERIENCE
Malibu, CA 2006 to present
Executive Protection
Responsible for armed personal protection, along with overseas assignment when Prince travels out of
country. Additionally assuring safety of entire family when away from estate.
Redlands, CA 2002 to 2006
Loss Prevention Investigator/Department Head/Manager
Loss Prevention Manager in charge of asset protection, along with prevention of wrongdoing through
aggressive investigation and apprehension of internal and external violators.
LAW ENFORCEMENT CAREER
Lieutenant/Acting Chief of Police 1984 to 1998
Administered full-service law enforcement agency of over 40 personnel which provided services to over
17,000 citizens. Interfaced with other department heads to achieve mutual goals. Developed and
implemented Manual of Policy and Procedures, along with directives to establish consistency in lines of
communications. Manage line-level supervisors. Commanded Tri City SWAT and Executive Protection
Team.
Achievements:
aa Researched, developed and implemented four major programs (K-9 unit, SWAT, motorcycle
traffic unit, and intern program).
aa Implemented a formal training program.
aa Formalized Manual of Policy and Procedures.
aa Formalized clear-cut departmental procedures for supervisor personnel.
aa Implemented a gang intelligence unit, juvenile gang prevention grant, and the aaAKIDSaa (aaAKids
Individually Deserve Supportaa) Program.
Sergeant-- Los Angeles County Sheriffs 1975-1984
Supervised activities of approximately 35 deputies assigned to the unit. Replied to and took corrective
action to yearly inspections of the Los Angeles County Jail facility by Health and Fire Department
officials. Directed, supervised and coordinated activities of 80-member team made up of regular and
reserve deputies and posse men.
Achievements:
aa Cost effectively researched, developed, and budgeted a mounted unit that would be able to
function in such a manner as to benefit the department at a time when its resources were
tremendously strained.
Patrol Sergeant
Supervised 40 patrol deputies. Trained and evaluated assigned personnel. Received, corrected,
approved, and assigned complaint reports submitted by field deputies. Briefed assigned personnel of
activities in the field and discussed departmental directives. Coordinated activities of assigned
personnel at scenes of major crimes, disasters, and disturbances.
Michael A. Pagan
Page 3
Detective Sergeant
Directed, supervised, and coordinated activities of 16-person team of investigators and specialists in
undercover operations and surveillance, half of which was Federal Bureau of Investigation agents.
Achievements:
aa Assisted in initiating, organizing, and budgeting the most successful anti-fencing unit in the
United States to date.
aa Assisted in the training, preparation, and conditioning of Department Administrators from
Hawaii, Arizona, Nevada, New York, and Colorado for purposes of initiating their own programs.
Deputy
Conducted investigations involving violations of narcotic laws, made undercover purchases of narcotics,
and filed cases and obtained search warrants from District Attorneyaaas office. Investigated bombings,
both incendiary and explosives, wherein revolutionary elements were suspected. Assisted federal,
state, and local police agencies in joint investigations of bombings and automatic weapons. Worked
undercover in order to obtain information showing involvement with terrorist groups or organizations
involved in illegal activities.
MILITARY
UNITED STATES AIR FORCE
Communications Specialist
Operated teletype, radio, and cryptographic equipment.
Statistical Analyst
Assisted in finance and human resources processing, evaluating and maintaining personnel reports and
records.
EDUCATION
August Vollmer University, Orange, CA
Bachelor of Science, Criminal Justice/Public Administration aaa 1990
RELEVENT TRAINING/CERTIFICATES
Computer Networking/Windows NT Certificates
P.O.S.T. Basic, Advanced, Intermediate, Supervision, Management, and Executive Training Certificates
F.B.I. Bomb Investigations
Advanced Crime Prevention
Organizational Analysis
Budgeting
LANGUANGES
Bilingual, Spanish
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