Customer Service High School

LaShon Speights

Email: ********@**-********-********.***

Address:

City: Birmingham

State: AL

Zip: 35218

Country: USA

Phone: 205-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am seeking a rewarding position with a company that offers growth, career advancement and stability.Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Educational Background:

High School Dipolma from Jeff State Community College, Birmingham AL 1/2001 to 10/2012 (Business Management)

High School Dipolma from Jeff State Community College, Birmingham AL 1/2001 to 10/2012

Job History / Details:

Career Focus

I am seeking a rewarding position with a company that offers growth, career advancement and stability.Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Core Qualifications

Detail oriented

Critical thinker

Team leadership

Proficiency in creative problem solving

Customer Service

Sales

Education and Training,

2012 Jeff State Community College Birmingham, AL

Associate Business Management

Deans list for 2 semesters

3.2 GPA

Coursework includes

Business Management, Business Communication, Personal Finance, Personal Development, Economics, Accounting, Keyboarding, Speech

Accomplishments

Customer Relations:

Greeted and assisted customers.

Answered phones and responded to customer inquiries.

Process Improvement:

Documented process to train new assistants.

Work Experience

December 2011 to Current

Comfort Keepers Birmingham, AL

Sitter/Caregiver

Assist clients in daily activities Prepare meals Perform light housekeeping Assist with personal care Transport client on errands, doctor visits, and shopping.

2006 to 2011

Wellness Pharmacy Birmingham, AL

Pharmacy Technician

Assisted Pharmacist in preparing patient prescriptions.

Prepared medications using aseptic technique.

Prepared medication stock.

Assisted pharmacist in labeling and packaging patient prescriptions.

December 2004 to December 2005

(Talent Tree) Protective Life Birmingham, AL

Temporary Accounts Assistant

Assisted Accounts Dept.

Ensured the accuracy of account requests.

Proofread accounts.

Monitored the accounts initiated by accounts receivable.

December 2003 to December 2004

Huntsville Hospital Huntsville, AL

Pharmacy Technician

Assist pharmacist in labeling and filling prescriptions.

Documented medication orders.

Prepared IV's using aseptic technique.

Assisting in outpatient and inpatient dispensing.

December 1997 to December 2003

UAB Hospital Birmingham, AL

Pharmacy Technician

Assist pharmacist in labeling and filling prescriptions Assisting in outpatient and inpatient dispensing Prepare medication inventories Prepare medications using aseptic technique,trained new employees

1996 to 1998

Eye Foundation Hospital Birmingham, AL

Dietary Aide

Deliver and serve meals to hospital patients.

Prepare dining room and kitchen for use.

Operate cash register.

Report hazardous conditions and equipment problems.

November 1996 to December 1996

Books A Million Birmingham, AL

Shipping Coordinator

Monitored outgoing books.

Perform pricing and shipping adjustments on new and existing books.

Prepared books for inventory

August 1996 to November 1996

National Computer Print NCP Birmingham, AL

Mail Sort Operator

Operated mail sorting machine.

Assembled and distributed coupon books.

Operated mail printing and cutting machine.

December 1995 to August 1996

T.J. Maxx Birmingham, AL

Customer Service Representative

Processed returned and exchanged items.

Inventoried store merchandise.

Operated and maintained balanced cash register.

Greeted customers in a friendly and professional manner.

Established customer service through customer interaction

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