Medical Assistant Customer Service

Pauline Ngalu

Email: ********@**********.***

Address:

City: Kihei

State: HI

Zip: 96753

Country: USA

Phone: 808-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position utilizing past experience and training with the opportunity for professional growth based performance in various duties.

Educational Background:

High School Dipolma from Utah Career College, West Jordan UT 1/2001 to 5/2005 (Medical Assistant)

High School Dipolma from Bainbridge College, West Jordan UT 1/2001 to 10/2012

Job History / Details:

Professional Summary

To obtain a position utilizing past experience and training with the opportunity for professional growth based performance in various duties.

Professional Experience

February 2011 to September 2012

Ogden Regional Medical Center Ogden, UT

Certified Hyperbaric Tech

Administer hyperbaric oxygen to prescribed patients; and is responsible for the safe/effective operation of the hyperbaric chamber(s) and related support system. Maintain accurate, medical records ontaining detailed results of each patient's therapy session, diagnostic test and follow-up visits. Assist patients with ambulatory difficulties and lift/transfer, clothing changes and toileting needs.

July 2005 to February 2012

SanCuro Salt Lake City, UT

Medical Assistant/Hyperbaric Tech

Perform administrative and clinical duties in a Wound Care & Hyperbaric clinic. Administrative duties included scheduling appointments, maintaining medical records, billing and coding for insurance purposes. Clinical duties included taking and recording vital signs and medical histories, preparing patients for examination and administering medication as directed by physician. Also, administer hyperbaric oxygen therapy to patients and monitor and chart during their treatment.

August 2007 to May 2008

KraftMaid Cabinetry West Jordan, UT

Miscellaneous Machinist

Layout, measure, and mark wood stock in order to display placement of cuts. Conduct both manual and computer driven machine setups to cut down wood to be staged and used for framing department. Assist machine operators and other manufacturing employees to complete assignments. Clean the work floor and other miscellaneous manufacturing tasks for framing department. Setup, adjust, and operate all the basic machine tools and many specialized or advance variation tools in order to perform precision machining operation.

November 2002 to August 2005

Teleperformance USA Salt Lake City, UT

Customer Service Representative

In a call center environment, handled customer questions, complaints and billing inquires with the highest degree of courtesy and professionalism to resolve issues with one call resolution. Handled business transaction in connection with activations of new customers using web-based tools and demonstrated the associated proficiency in typing and grammar Continually maintain working knowledge of all company products, services and promotions. Utilize operational systems to process purchases of Sprint products and services, collections, payments for wireless bills and accessories.

Education and Training

2005 Utah Career College West Jordan, UT

Associate of Science Medical Assistant

2000 Bainbridge College Bainbridge, GA

Associate of Arts Psychology

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