Customer Service High School

Andrew HeiderscheitEmail: ******@************.***

Phone:515-***-****

Education

Bachelor of Science, Electrical Engineering, Degree anticipated May 2013

University of Southern California, Los Angeles, California

Current GPA: 3.01

High School Diploma

Ankeny High School, Ankeny, Iowa

Graduated with Honors

GPA: 4.1

Job ExperianceBusiness Technology Tech Support and Sales

Staples, Inc.

Ankeny, IA

Responsible for customer service and direct customer salesDiagnosed and repaired PC hardware and software issuesMaintained and restocked store inventoryOperated computerized point of sale systemAssistant Support IT Technician Summer Intern

Ankeny Community School District

Ankeny, IA

Replaced and refit PC's in 11 schools throughout districtUpgraded and expanded network switch racksImaged and cataloged new PCs for districtFront Counter Work

Dapper Dan s Absolute Cleaners

Ankeny, IA

Received, tagged, and organized customer clothingSkills/Travel

Extensive knowledge of Microsoft Office Suite; experience with LINUX, MATLAB, JAVA,

AutoCAD, HTML and C++; Travel and Living experience throughout Western Europe

Other Activities/Experience

Secretary, Theta Xi Fraternity

Men's Epee, USC Fencing Team

Congress Debate National Tournament Participant

Cardboard Boat Design and Construction, Ankeny Cardboard Boat Regatta

Skydiving, Bungee Jumping; LA's Adventure Network

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