Customer Service High School

Leo Serna

Email: ********@**************.***

Address:

City: Downey

State: CA

Zip: 90242

Country: USA

Phone: 562-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am seeking to be a member of a company where I can express my skills as a professional driver, customer service/contact, and build new relationships.

Educational Background:

High School Dipolma from Marie C. Romero, Paso Robles CA 1/2001 to 1/1997 (n/a)

Job History / Details:

Summary

I am seeking to be a member of a company where I can express my skills as a professional driver, customer service/contact, and build new relationships.

Highlights

pre-trip/post-trip inspection

able to manipulate/maneuver tractor-trailer and equipment.

tow/haul heavy equipment and vehicles.

operate heavy equip. 1yr. exp.

tow/haul light duty vehicle.

tow high-end vehicles w/extra care. special straps/tie-downs.

highway vehicle recovery of light, medium and heavy duty.

AAA customer service/contact

AAA roadside assistance

handle bill of lading, pre-paid/check/cash invoice.

social skills

building relationships with customers.

Accomplishments

Able to respond to California Highway Patrol accident and recovery scenes. As well as coordinate recovery of overturned vehicles of light, medium, and heavy duty variations. Obtained my Class 'A' Drivers License. And achieved my tankers, doubles-triples, and Haz-Mat endorsements.

Experience

January 2011 to December 2011

H&E Equipment Services La Mirada, CA

Driver

Drive tractor-trailer. Haul heavy equipment. Inspect equipment before delivery. Handle pre-paid, check, and cash invoices. Operate boom lifts, scissor lifts, backhoe/skip loader, skidsteer bobcat, and various types of equipment. Hydraulic. Dump trucks, generators, and compressors. One on one customer care/contact. Instruct customers on safety and how to use equipment.

January 2001 to February 2011

Hadley Tow Whittier, CA

Driver

Driver for light, medium, and heavy duty. Use of binders, ratchets, chains and straps. Operate wheel lift/flatbed tow trucks. Operate wrecker, landoll/lowboy trailer. Train new drivers. Work with CHP and other local authorities. Responsible for maintaining trucks. Maintain AAA customer care and contact to make sure customers are totally satisfied.

Education

1997 Marie C. Romero Paso Robles, CA

GED

References upon request

Contact this candidate