Registered Nurse Management

Barbara Kelly RN, BS, CCM

Email: ********@*****-********.***

Address:

City: Rochester Hills

State: MI

Zip: 48307

Country: USA

Phone: 248-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results oriented, driven executive with 20 years of health care experience and posses in-depth knowledge of health care operations. Demonstrated proficiency in organizational leadership, business development, financial management, and customer relationship management. Versatile and self-directed leader who can build and motivate high-performance teams and cultivate effective working relationships with key stakeholders. Committed to adding value and exceeding expectations through creative idea generation, collaborative problem solving, and intuitive business judgment.

Educational Background:

High School Dipolma from Central Michigan University, Mt Pleasant MI 1/2001 to 1/1999 (Business)

High School Dipolma from Central Michigan University, Mt Pleasant MI 1/2001 to 11/2012

High School Dipolma from, Mt Pleasant MI 1/2001 to 11/2012

Job History / Details:

Executive Profile

Results oriented, driven executive with 20 years of health care experience and posses in-depth knowledge of health care operations. Demonstrated proficiency in organizational leadership, business development, financial management, and customer relationship management. Versatile and self-directed leader who can build and motivate high-performance teams and cultivate effective working relationships with key stakeholders. Committed to adding value and exceeding expectations through creative idea generation, collaborative problem solving, and intuitive business judgment.

Summary of Qualifications

Strategic Planning & Market Expansion

Business Analysis & Management

Consultative Selling/Relationship Development

Healthcare Management & Operations

Budgeting & Forecasting

P & L Management

RFP Response & Contract Pricing

Regulatory Compliance

Team Building

Executive Presentations & Negotiations

Organizational Cost Savings

Project Management

Customer Relationship Management

Policy & Procedure Development

Quality Assurance

Risk Management

Professional Experience

11/5/2012 12:00:00 AM

11/5/2012 12:00:00 AM

11/5/2012 12:00:00 AM

Early Career Experience:

Held positions in Critical Care, Emergency Room and Case Management

November 2011 to June 2012

Vibra Hospital Lincoln Park, MI

Director of Business Development

Reported to Chief Executive Officer

Defined strategy and business plan for Southeastern Michigan, assuming responsibility for all marketing and business development initiatives for 220 bed licensed Long Term Acute Care Hospital.

Increased hospital census through relationship development with key referral sources. Recruited and developed relationships with target physicians to expand provider participation.

Contracted and negotiated with managed care payers to ensure participation in all provider network agreements and to obtain optimal reimbursement.

Member of Executive Management Team. Participated in Governing Board, Medical Executive and Organizational Improvement committees.

Hired, monitored & coached clinical liaison sales team.

Collaborated with CEO to position Vibra for inclusion in area hospital ACO formation initiatives.

August 2007 to November 2011

Select Specialty Hospital Pontiac, MI

Director of Business Development

Reported to the Chief Executive Officer

Responsible for all marketing and business development activity for a Long Term Acute Care hospital. Increased hospital census through relationship building with key referral sources including hospital administrators, physicians and case managers. Provided educational presentations and outcomes data to referral sources.

Achieved > 90 percentage occupancy for 4 years winning 90 percentage Club Award status. Only 10 hospitals out of 110 hospitals in the network received this award.

Member of Executive Management Team. Member of the hospital Governing Board and Medical Executive Committee.

January 2007 to August 2007

Select Specialty Hospital Pontiac, MI

Clinical Liaison

Reported to Director of Business Development

Responsible for the Long Term Acute Care patient assessments and marketing initiatives. Performed clinical assessments to determine if patients met admission criteria. Developed and maintained relationships with referral sources to increase hospital census and ensure client satisfaction. Participated in weekly marketing meetings and developed weekly marketing plans. Documented all marketing activities in business development database.

June 2000 to August 2006

Interim Occupational Health Bloomfield Hills, MI

Director of Occupational Health & Staffing

Reported to Vice President of Health Services

Responsible for the financial oversight, operations, staffing and new business development for the Occupational Health & Staffing division of Interim HealthCare. Provided health care services and staffing at 120 client locations including General Motors, Delphi and other business accounts nationwide.

Awarded a RFP to provide outsourced staffing services for a large corporate client in all North American automotive manufacturing facilities. Negotiated a $75 million/5 year contract as sole vendor.

Identified opportunities for new business development, prepared RFP responses for large corporate clients including General Motors, Delphi, New United Motors Manufacturing, New York Daily News, Intel, and Motorola; Provided presentations to executive management of prospective new clients and directed implementation of new contracts.

Prepared and managed consolidated budgets of over $20 million in annual gross revenues. Performed P & L statement review, budget variance reports & business forecasting.

Provided quarterly presentations to client executive management regarding performance indicator data, operations, issue resolution and project management to ensure strategic objectives of both organizations were achieved.

Implemented risk reduction strategies for corporate clients to reduce workers compensation costs and OSHA recordable incidents.

Led software implementation team to convert to new scheduling, payroll and billing system in 2002 and 2006. Collaborated with corporate IT department to customize system to meet division business and reporting needs.

Developed staffing plan to meet client needs in all locations nationwide including recruitment and retention strategies. Directed and managed 500 Registered Nurses.

Directed office operations including recruitment, scheduling, payroll, billing, AR, AP and month end close.

Developed curriculum for employee training programs to meet regulatory compliance.

January 1997 to May 2000

McLaren Medical Management Flint, MI

Occupational Health & Urgent Care Network Operations Manager

Reported to President of McLaren Medical Management

Responsible for operations, finance, clinical coordination, and business development for the Occupational Health & Urgent Care network. Developed new business opportunities through product line expansion and network agreements with managed care organizations, insurance carriers and employer contracts.

Increased annual sales revenue 300 percentage from $2 million to over $6 million.

Developed strategic business plan including integration of corporate affiliate network operations. Directed preparation of operating and capital budgets.

Had oversight of seven ambulatory care centers with 20 physicians.

Directed network expansion and integration.

Standardized network operations through policy and procedure implementation, clinical path development, outcomes reporting, and case management resulting in improved service delivery and client satisfaction.

Achieved 97 percentage JCAHO ambulatory network review score to receive Accreditation with Commendation status.

Led software conversion implementation team to standardize software and link all sites across a wide area network.

Centralized billing processes to reduce accounts receivable days from greater than 360 days to less than 120 days and reduced outstanding accounts receivables from $3 million to less than $500k.

Implemented expense reduction strategies resulting in over 15 percentage savings through business process analysis and purchasing initiatives.

Directed corporate employee health operations for 10,000 employees to meet regulatory compliance. Managed workers compensation cases resulting in reduced risk and costs.

January 1994 to April 2000

McLaren Medical Management Lapeer, MI

Occupational Health and Urgent Care Program Manager

Reported to the Vice President of Operations

Responsibilities included program operations, finance, clinical coordination and business development.

Initiated program start up operations resulting in first year annual revenue of over 750K.

Developed client database of over 300 employers.

Directed business development activities including territory expansion and client retention strategies.

Directed program relocation out of the hospital to a new ambulatory center resulting in improved service delivery and client satisfaction.

Managed employee health operations for 1500 hospital and ambulatory network employees.

Education

Mercy Central School of Nursing Grand Rapids, Michigan

Registered Nurse

Central Michigan University Mt. Pleasant, Michigan

Bachelor of Science Business Administration,

Registered Nurse License

Michigan Department of Consumer Industry

Certified Case Manager (CCM)

Commission for Case Management Certification

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