Customer Service Representative
Resume:
Karen Groce
Email: ********@**-*******.***
Address:
City: Columbus
State: OH
Zip: 43232
Country: USA
Phone: 614-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Mission To utilize my skills at a company were I have room to grow in management. Experience SR Customer Service Representative, Vision Service Plan Columbus, Ohio 2000-present. I have utilize all available training on site classes offered at Vision Service Plan.
Educational Background:
High School Dipolma from Ohio Dominican University, Columbus OH 1/2001 to 11/2012 (Management)
Job History / Details:
Summary
Mission To utilize my skills at a company were I have room to grow in management. Experience SR Customer Service Representative, Vision Service Plan Columbus, Ohio 2000-present. I have utilize all available training on site classes offered at Vision Service Plan.
Highlights
Benefits administration
Dependable
Clear and articulate phone manner
People-oriented
Efficient data entry
Conflict resolution
Excellent communication skills
Active listening skills
Mediation capability
Conflict resolution
Problem solver
Active listening skills
Adaptability
Invoice processing
Commitment to quality and service
Attention to detail
HIPAA compliance
Online claim submission
Work History
July 2000 to Current
Vision Service Plan Columbus, Ohio
Customer Service Representitive
May 2004 to July 2007
Grant Hospital Columbus, Ohio
Customer Response
Education
2012 Ohio Dominican University Columbus, Ohio
BSBA Management
Affiliations
Meals on Wheels 2008-2010
Additional Information
Communicating effectively with all types of people, dependable hardworking, and willing to follow directions. Pleasant personality, honest, patient and a great listener
Referrals
Available upon request
Contact this candidate