Customer Service Sales

Christal Snead

Email: ********@*************.***

Address:

City: Belleville

State: MI

Zip: 48111

Country: USA

Phone: 313-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energenic, and reliable retail customer service representative with over 15 years experience in sales and managerial positions. I enjoy working with people and the public.

Educational Background:

High School Dipolma from Farmington HS, Farmington Hills MI 1/2001 to 6/1993 (required)

Job History / Details:

Career Overview

Energenic, and reliable retail customer service representative with over 15 years experience in sales and managerial positions. I enjoy working with people and the public.

Core Strengths

Customer service, cash handleing, inventory, stock, paperwork.Courteous demeanor

Energetic work attitude

Active listening skills

Quick learner

Proficient in cash management

Mediation capability

Opening/closing procedures

loss prevention, large cash deposits, hiring employees, Invoice processing

Adaptability

Excellent communication skills

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Sales

Consistently generated additional revenue through skilled sales techniques.

Work Experience

May 1997 to August 2005

Old Inn and Out Beer Depot westland, MI

sale/manager

Earned management trust by serving as key holder, responsibly opening and closing store.Described product to customers and accurately explained details and care of merchandise.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Communicated with vendors regarding back order availability, future inventory and special orders.

February 2009 to September 2012

Miniature Market/ Chevron West valley City, UT

Sales

Earned management trust by serving as key holder, responsibly opening and closing store.Computed accurate sales prices for purchase transactions.Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.

Educational Background

1993 Farmington HS Farmington Hills, MI

High School Diploma required

Minor in Business

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