Customer Service High School

Brianna White

Email: ********@******.***

Address:

City: Antioch

State: CA

Zip: 94531

Country: USA

Phone: 925-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from Bidwell High School, Antioch CA 1/2001 to 6/2012 (General Education)

Job History / Details:

Professional Summary

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Skill Highlights

Markdown/promotional procedures

Inventory control

Telephone inquiries

Invoice processing

Proficient in cash management

Excellent written and oral communication skills

Adaptability

Courteous demeanor

Energetic work attitude

Active listening skills

Quick learner

Work Experience

February 2011 to August 2012

Divinity Cosmetics Berkeley, CA

Customer Service Associate

Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Operated a cash register to process cash, check and credit card transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Provided customer service during an average of 60 calls per day by answering customer inquiries, solving problems and providing new product information.Assisted in set-up of trade shows and social events.

January 2010 to February 2011

Beat All Price Plumbing Bay Point, CA

Receptionist

Provided accurate and appropriate information in response to customer inquiries.Communicated with vendors regarding back order availability, future inventory and special orders.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Guaranteed positive customer experiences and resolved all customer complaints.

Education and Training

2012 Bidwell High School Antioch, CA

High School Diploma

Technical Skills

Skills Experience Total Years Last Used

Windows, Microsoft Office Suite, HTML, Dreamweaver Intermediate 5

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