Years Experience Accounts Payable

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Pamela M. Higham My Resume'

PAYROLL * BENEFITS * HR PROFESSIONAL

P. Higham's Resume'

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LinkedIn: http://www.linkedin.com/in/pamelahigham

My Blog: http://pamelahigham.wordpress.com/

Work History My LinkedIn Profile

CEVA Logistics for Robert Half International

LinkedIn Profile

Jacksonville, FL, United States Aug 2011 - Mar 2012

Payroll Coordinator, Temporary http://www.linkedin.com/in/

pamelahigham

Ensure the accuracy, efficiency, timeliness and compliance of unionized weekly and

interim Canadian payrolls (J.D. Edwards) for approximately 1,000 employees in all

provincial jurisdictions in Canada.

Calculate retroactive payments, retroactive adjustments, prepare documentation and

final pays for terminated employees, including ROE s and responding to Service Canada

inquiries.

Respond to payroll inquiries from employees, management and/or government agencies

on all payroll related matters.

Create and manage employee files and ensure that file information is completed and up-

to-date.

ProNet Career Resources

Orlando, FL, United States May 2010 - Jul 2011

Associate Director - Communications, Volunteer

As a Virtual Assistant, I maintain the Organization s website to ensure the Available

Talent listing is accurate and up-to-date and the member s data has been entered and

categorized correctly.

Send-out informational communications, track registration progress and stats and update

excel spreadsheets accordingly.

Work Life Financial

Jacksonville, FL, United States Mar 2009 - May 2009

Payroll Specialist, Temporary

Processed weekly and bi-weekly payrolls for multi-state clients using Great Plains and

coordinated delivery using FedEx delivery and tracking system.

Consolidated the process for receiving employee data from various locations via the

Internet, which resulted in the ability to process orders far more efficiently.

Compiled data, reviewed materials for accuracy, completed accurate calculations and

updated employee and client information to ensure all employees were paid accurately

and on time.

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Fostered effective relationships with Clients by providing diligent follow-up within 24

hours, troubleshooting and resolving their questions to positively affect bottom line

results.

Carlisle Interconnect Technologies

St. Augustine, FL, United States Apr 2007 - Mar 2009

Human Resources Administrator

Administered all employee benefit programs, conducting employee orientations to ensure

their full and informed understanding of the benefit programs, including health insurance,

worker s compensation, FMLA, personal leave-of-absence, unemployment, COBRA and

more.

Prepared and maintained employee files for accuracy, handled calculations and record

changes, and ensured compliance and confidentiality. Answered inquiries from

authorized agencies regarding unemployment claims and employment verifications.

Provided monthly management reports using ADP ReportSmith program to aid budget

discussions.

Served as liaison with 7 insurance carriers including: Capital Blue Cross, Blue Cross and

Blue Shield, CIGNA, Delta Dental, Independent Health, Lumenos and Spectera to foster

effective relationships and continuously improve service levels with client

representatives.

Body Shops of America, Inc.

Jacksonville, FL, United States Oct 2006 - Jan 2007

Payroll Analyst

Administered bi-weekly payroll in a 4-person department for 2,500 employees using ADP

Payforce.

Provided support services for new hires, time-sheet calculations, benefit-time

verifications as well as to all employees or agencies requesting information or

verification.

Computerized Office Management

West Seneca, NY, United States Dec 2000 - Jul 2004

Payroll and Accounts Payable Specialist

Administered Payroll using ADP program, maintained all employee benefits, and handled

human resource and personnel issues for 5 companies including: Advanced Imaging

Associates, Burns MD & Hage MD PC (at 2 locations), Computerized Office

Management, Donald Nenno II MD (at 3 locations) and Travers & Co.

Managed accounts payable: auditing, coding, posting invoices, and disbursement check-

runs.

Appraisal.com

Williamsville, NY, United States Oct 2000 - Dec 2000

Accounting Manager, Temporary

Managed Accounts Payable and Receivable using QuickBooks.

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Implemented ADP Internet program for processing Payroll and e-Benefits for tracking

employee benefits and maintained employee access to their information.

Denny Machine

Buffalo, NY, United States Aug 1998 - Feb 2000

Payroll and Accounts Payable Specialist

Processed weekly Payroll, using ADP program, payroll taxes and employee benefits.

Maintained human resources and personnel issues for multiple companies.

Managed Accounts Payable from auditing, coding and posting a high volume of invoices

to weekly disbursement check-runs.

Community Services for the Developmentally Disabled

Buffalo, NY, United States Apr 1992 - Aug 1998

Accounting Specialist

Managed Accounts Payable, Accounts Receivable and cash flow for the Agency s

various accounts using Fund E-Z accounting program.

Developed and prepared cost reports, including financial statements.

Performed computerized billing for Medicaid-funded and contractual services.

Provided training to support staff as well as back-up for all business office functions.

Was promoted from Bookkeeper in 1997 and from Receptionist in 1993.

Education

Bennett High School

Buffalo, NY, United States

Diploma, Secretarial Sciences

Bryant and Stratton College

Clarence, NY, United States

Business Administration, Modern Office Procedures

Erie Community College

Buffalo, NY, United States

Certificates in Micro-Applications and Word Processing

Honors and Awards

Florida Ready to Work Credential - 2009

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SOFTWARE SKILLS

ABS Accounting Program (Advanced)

3-4 Years Experience, (Last Used 5-6 years ago)

ACCPAC Accounting Program

(Advanced)

1-2 Years Experience, (Last Used 7-9 years ago)

AS400 (Intermediate)

1-2 Years Experience, (Last Used 5-6 years ago)

ADP ReportSmith, e-Time and Payroll Systems

(Advanced)10+ Years Experience, (Last Used

EXPERIENCE LEVEL:

ADP Payroll System experience since 1993

ReportSmith since 1993

e-Time experience since 2007

Fund E-Z Non-Profit Accounting Program

(Advanced)

1-2 Years Experience, (Last Used 10+ years ago)

Great Plains (Beginner)

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