Manager Customer Service

Sonya Tise

Email: ********@*********.***

Address:

City: Conroe

State: TX

Zip: 77384

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Flight Attendant dedicated to providing top-notch in-fight service. Sets passengers at ease by responding to questions and concerns. Enthusiastic and knowledgeable about the world of aviation. Promotes long-term loyalty by establishing positive relationships with customers.

Educational Background:

High School Dipolma from Wake Forest University, Winston-Salem NC 1/2001 to 5/1996 (Dental Assisting)

High School Dipolma from Foryth Technical Community College, Winston-Salem NC 1/2001 to 11/2012

High School Dipolma from Calvary Christian School, Winston-Salem NC 1/2001 to 11/2012

Job History / Details:

Summary

Flight Attendant dedicated to providing top-notch in-fight service. Sets passengers at ease by responding to questions and concerns. Enthusiastic and knowledgeable about the world of aviation. Promotes long-term loyalty by establishing positive relationships with customers.

Highlights

Aviation operations experience

Corporate aviation

Able to learn quickly

Written and oral communication skills

Interpersonal skills

Valid U.S. passport

Follows procedures

Able to lift up to 75 lbs

Experience

April 2012 to Current

Atlas Air Houston, TX

Flight Attendant

Briefed passengers according to company and FAA requirements. Checked to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard. Complied with customs, immigration and cabotage laws on international trips. Ensured the passengers needs and expectations were met throughout the flight. Informed pilots potentially hazardous conditions. Determined special assistance needs of passengers. Walked aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings. Reassured passengers when situations such as turbulence are encountered. Safety and Comfort of the Passengers.

January 2011 to April 2012

Aer Lingus Dulles, VA

Flight Attendant

Briefed passengers according to company and FAA requirements. Checked to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard. Complied with customs, immigration and cabotage laws on international trips. Ensured the passengers needs and expectations were met throughout the flight. Walked aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings. Reassured passengers when situations such as turbulence are encountered. Safety and Comfort of Passengers. Was promoted to Purser.

February 2010 to January 2011

Bake House Of Charleston Charleston, SC

FOH Assistant Manager

I started as a Barista, and was promoted to FOH Assistant Manager. I handled all the Food and Beverage Aspects of the company, and maintained a high degree of Customer Service.

September 2008 to January 2010

Landry's Orlando, FL

Server

I opened up the brand new store in Orlando, FL. I was a trainer and shift leader. Handled many aspects of Food and Beverage services.

November 2004 to January 2010

Miller's Ale House Orlando, FL

Server

I worked as a Server, Expo, Hostess, Bartender, Shift Leader, and Trainer at this restaurant. I handled many aspects in this Food and Beverage industry.

June 1996 to November 2004

Dr. Marty Holder, DDS Winston-Salem, NC

Dental Assistant/Front Office

I started out as a Receptionist at this company and worked my way up to Front Office Assistant Manager and Dental Assistant. I handled many aspects of the Front Office while also assisting the Dentist in many procedures.

Education

1999 Wake Forest University Winston-Salem, NC

Dental Assisting

1998 Foryth Technical Community College Winston-Salem, NC

Business Administration

1996 Calvary Christian School King, NC

College Prep

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