Customer Service Manager

Marcus Douglas

Email: ********@*********.***

Address:

City: Clemmons

State: NC

Zip: 27012

Country: USA

Phone: 336-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and hard working manager, that goes well beyond the call of duty in customer service.With over 13 years of retail experience and having 6 years of that being in management, has the knowledge to stay focus in a high pace work environment.

Educational Background:

High School Dipolma from Robert B. Glenn High School, Winston-Salem NC 1/2001 to 5/2009 (basic)

High School Dipolma from Forsyth tech, Winston-Salem NC 1/2001 to 10/2012

Job History / Details:

Summary

Dedicated and hard working manager, that goes well beyond the call of duty in customer service.With over 13 years of retail experience and having 6 years of that being in management, has the knowledge to stay focus in a high pace work environment.

Highlights

Extreme Knowledge in the aspects of retail

People oriented

Promotes Team work

Promotes Productivity

Longevity in Retail Management

Believer In Hard work

Keeps company best Interest

Natural born leader

Excels In Customer Service

Great problem solver

Has the necessary tools to take your company to the next level

Accomplishments

Named Employee of the month 02/2004.04/2004,

Named Employee of the quarter 2005, remained 1 the top grocery managers in the district and thats with being in a urban store,

I was hand picked by my store manager for the R.A.D program, and was considered on 3 occasions for promotion,

Experience

January 2004 to February 2011

Stocker/Head Stocker/Grocery Manager

I was promoted from a Stocker to a Grocery Manager in a 6 month period.

May 2003 to October 2003

Harris Teeter Winston-Salem, NC

Stocker

Still trying to find my niche I stocked at Harris Teeter 3rd shift also while working at Hanes 1st shift and going to school.

September 2002 to May 2003

Wal-mart Winston-Salem, NC

stocker

I worked at Wal-Mart 3rd shift all while working for R.J Reynolds 1st Shift. Like i said I'm a believer in hard work.

June 1999 to August 2002

Food lion Winston-Salem, NC

Stocker/Cashier/Bagger/Office Cashier

I was a Full time associate and I filled in where ever management needed me.

Education

99 Robert B. Glenn High School Winston-Salem, NC

High School Diploma basic

Forsyth tech Winston-Salem, NC

Internet technology

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