Customer Service Sales

Skilled Office Manager/Admin (Fox Valley)

Date: *012-10-24, 12:56PM CDT

************@*****.***

Christie A. Borchardt

Mobile Phone: PLEASE EMAIL FIRST

E-mail: ************@*****.***

OBJECTIVE

Office Manager or Administrative position that allows me to utilize my excellent computer, typing, and organizational skills on a daily basis.

QUALIFICATIONS

High level of experience and success with sales Live Chat on the Pitney Bowes website

Knowledgeable in Siebel, IMSprod, computers, and phones

Assisted in training on PCs, programs within Pitney Bowes Inc., PBSmartPostage and others

Experience in leading huddles, pushing the team and creating incentives and games that produce results

Have had experience leading the Pitney Bowes Sales team and acquired record high revenue for that time

Fluent with Microsoft Excel, Word, PowerPoint and Outlook

Easily learn and pick up new technology

Ability to type 90+ WPM with 100% accuracy

WORK EXPERIENCE

Internet Assistant

January 2012 - Present

Bergstrom Automotive Oshkosh, WI

Customer Service

I respond to customer emails and chats via phone and Internet. I also take inbound service calls for Toyota, Scion, Honda, Nissan, and Subaru and schedule appointments. In addition to my daily duties, I also assist the manager in creating spreadsheets and completing end of month tasks.

Account Manager

July 2004 - February 2012

Pitney Bowes Neenah, WI

Telecommunications Services

My duties have included inbound, outbound, and web sales/service, administrative assistant, team leader, training, and account management.

Sales Representative/Cashier

September 2003 - July 2004

Petco Appleton, WI

Retail

I was a cashier some of the time and also spent time on the floor educating and assisting customers.

Assembly

June 2003 - August 2003

Miller Electric Appleton, WI

Manufacturing - Other

This was a temporary summer job in which I worked on an assembly putting together machines.

Cashier

August 2002 - May 2003

Fleet Farm Appleton, WI

Retail

I worked the cash register.

Sales Associate

April 2001 - August 2002

Christopher and Banks Appleton, WI

Retail

I worked on the floor assisting customers and also worked the cash register, as well as restocked the shelves and straightened at the end of the night.

EDUCATION

High School Diploma

9 1999 - 5 2003

St. Mary Central High School Neenah, WI

SKILLS

Sales Expert

Data Entry Expert

Customer Service Expert

Microsoft Excel Expert

Microsoft Outlook Expert

Microsoft Word Expert

Talisma Live Chat Expert

Live Person Chat Expert

HONORS & AWARDS

I have earned top sales rep for my sales team multiple months in my seven years at Pitney Bowes and have been in the top three for three consecutive months since starting in Inside Sales. I have also received "thumbs up" awards within Pitney Bowes for outstanding customer service.

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