Customer Service Representative

Patricia Roberts

Email: ********@**************.***

Address:

City: Broken Arrow

State: OK

Zip: 74014

Country: USA

Phone: 918-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly motivated individual with a diverse back ground, from manufacturing to office along with medical. Recognized as being productive and results oriented.

Educational Background:

High School Dipolma from Tulsa Community College, Tulsa OK 1/2001 to 5/2006 (Nursing)

High School Dipolma from University of Arkansas, Tulsa OK 1/2001 to 10/2012

Job History / Details:

Professional Summary

Highly motivated individual with a diverse back ground, from manufacturing to office along with medical. Recognized as being productive and results oriented.

Core Qualifications

customer service

expense control

shipping / receiving

billing

account rep

budget maintenance

domestic / international

multi - client

Experience

May 2006 to May 2011

St. John Medical Center Tulsa, OK, USA

RN III - Circulator

Served as circulating/scrub nurse in the operating room. Prepped patients for surgery, ensured room was cleaned and set-up for the next case in a timely manner, informed patients families of progress of the case. Trained new /incoming nurses. Maintained JHACO standards. Conducted hospital wide audits providing results to the epidemiology department. Worked in the Employee Health Department performing new hire physicals including hearing/visual checks as well as immunizations and TB Tests. I was certified as one of nine hospital wide TB test readers. While working in Management Services I processed the vendor implant purchase orders for payment. I served as Chairperson and member of the Nurse Practice Council,Where we researched and co-wrote a new SOP. Served as a member of the Unit Base Council, Infection Control Committee and the Magnet Committee.

10/28/2012 12:00:00 AM

Customer Service

February 1998 to August 2004

BS & B Safety Systems Tulsa, OK USA

Inside Sales Representative - BIMS

BS&B Inventory Management Inside Sales- Responsible for maintaining and reordering product for 35 customer through out the United States, Canada and Puerto Rico. Completed on site audits of inventories rotating stock, reconciling Companies records of usages against actual usages obtaining purchase orders for billing of discrepancies. Expedited orders acted as a liaison between manufacturing and end customer. Processed invoices for products being shipped on a daily basis. Completed the export Documentation as needed for exported shipments. Ordered and maintained office supplies. Trained new employees.

November 1996 to February 1998

Fabricut, Inc. Tulsa, OK, USA

Customer Service Representative - Contract

Maintained daily contact with customers advising them of the status of their orders. Also advising them of any delays when necessary. Acted as a liaison between the manufacturing shops often expediting orders. Placed orders for piece goods, responsible for processing credits / return authorizations for the department.

October 1996 to January 1998

Fabricut, Inc. Tulsa, OK, USA

Customer Service Representative - Contract

Maintained daily contact with customers advising them of the status of their orders. Also advising them of any delays when necessary. Acted as a liaison between the manufacturing shops often expediting orders. Placed orders for piece goods, responsible for processing credits / return authorizations for the department.

Education

2006 Tulsa Community College Tulsa, OK

Associate of Science Nursing

University of Arkansas Fayetteville, AR

General

spent two years there covering basic ed. requirements

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