Sales Service

Kelli lee

Email: ********@*********.***

Address:

City: Phoenix

State: AZ

Zip: 85023

Country: USA

Phone: 623-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a national certified fire fighter 1, 2 I also have two AA degrees from Paradise Valley Community College. I am also a national certified Paramedic and worked as one for over a year. I was attending ASU for my bachelors in marketing but am currently enrolling in ultra sound school. I am looking to become part of a serving family and grow with a company that has the same drive and passion i have.Highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers. I have extensive craft beer knowledge as well as bourbon, some scotch and mixed drinks. I am also familiar with most POS system, Aloha, micros.I am very outgoing and have a personality very suited for this industry.I believe I have the knowledge, experience, and desire to become a valuable asset to any company and relish in the opportunity to join a winning team.

Educational Background:

High School Dipolma from paradise valley c.c, Phoenix AZ 1/2001 to 5/2011 (paramedicne)

Job History / Details:

Summary

I am a national certified fire fighter 1, 2 I also have two AA degrees from Paradise Valley Community College. I am also a national certified Paramedic and worked as one for over a year. I was attending ASU for my bachelors in marketing but am currently enrolling in ultra sound school. I am looking to become part of a serving family and grow with a company that has the same drive and passion i have.Highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers. I have extensive craft beer knowledge as well as bourbon, some scotch and mixed drinks. I am also familiar with most POS system, Aloha, micros.I am very outgoing and have a personality very suited for this industry.I believe I have the knowledge, experience, and desire to become a valuable asset to any company and relish in the opportunity to join a winning team.

Highlights

Highly responsible and reliable

Point of Sale (POS) system operation

Works well under pressure

Exceptional interpersonal skills

Extensive hospitality background

Master of sales techniques

Upbeat, outgoing and positive

High-volume dining

Trained in liquor, wine and food service

Food and beverage specialist

Accomplishments

I have been working in this industry for many my only and most note worthy accomplishments would have to be all the friends i have made threw serving them and there families.

Experience

January 2012 to September 2012

Daily Bistro Phoenix, arziona

server

Postion-server, trainer.

assisted guests with making menu choices

maintained knowledge of current menu items,garnishes,indegredients and prep methods

delivered exceptional service by greeting in a timely, friendly manner

always made suggestions of popular menu items

February 2008 to June 2011

Native New Yorker phoenix, Arizona

bartender,server, trainer

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Appropriately suggested additional items to customers to increase restaurant sales.Delivered exceptional, friendly and fast service.

Answered questions about menu selections and made recommendations when requested.

February 2005 to November 2007

Old Chicago phoenix, Arizona

Bartender,server, trainer

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Appropriately suggested additional items to customers to increase restaurant sales

.Correctly calculated charges, issued bills and collected payments..

November 2003 to May 2005

Black Angus phoenix, arizona

server, trainer

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Skillfully anticipated and addressed guests' service needs.

Appropriately suggested additional items to customers to increase restaurant sales.

Education

2010 paradise valley c.c phoenix, arizona

Associate of Science paramedicne

Academic Achievement Award i graduated top of my class with a perfect 4.0 gpa

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