Sales Customer Service
Resume:
Russell Engstrom
Email: *********@********.***
Address: ***** ********* **.
City: San Leandro
State: CA
Zip: 94579
Country: USA
Phone: 510-***-****
Skill Level: Experienced
Salary Range: 60
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
RUSSELL ENGSTROM
15671 Cranbrook St.
San Leandro, CA. 94579
E-Mail *********@********.***
Summary of qualifications
Provide second to none customer satisfaction
Able to identify and solve customer issues and communicate with management
Ability to multitask in fast pace environment
CDL Class B since 1994/ Class A 2009
Clean DMV 0 traffic tickets 0 accidents in a commercial vehicle
Employer: Bimbo Bakeries USA, San Leandro, CA. Route Sales Representative
June 2009-Current
Order product and service assigned accounts with optimal distribution
Analyze account sales data to achieve sales goals and optimal distribution of product and minimize stale and related expenses
Set schematics according to guidelines
Call on assigned accounts and store management to maintain relationships and solve customer issues
Employer: DHL, Dublin Ca. Delivery driver
August 1999-June 2008
Provide excellent customer service by delivering/picking up shipping materials from new and existing customers
Obtained one of the largest routes in Dublin due to excellent time management
Delivered freight to and from Oakland airport in bobtail
Employer: Colonial Lumber San Mateo, Ca. Delivery Driver/ Lumber yard
September 1994- June 1999
Delivered lumber to housing contractors/homeowners
Built/maintained relationships with contractors/homeowners
Assembled loads to be delivered lifting 50- 100 lbs daily
Employer: Sizzler Inc. Hayward, Ca. General Manager
1989-1994
Consistently awarded for top sales and QSC reports
Brought poor performing stores to black within 3-4 months
Trained new managers in region
Calculated and strategize on food/labor cost and sales projections
Employer: Round table Pizza San Carlos, Ca. Operations Manager
1980-1989
Managed 4 locations in various locations
Developed training program within region for operations
Streamlined processes to help stores run more efficiently
Education: Class A License With Haz. Tanker, doubles endorsements 2009
Certificates: Certificate of completion for class A threw NCTAT Program,
TWIC Card, Bachelors Degree Restaurant Management threw Sizzler Inc.
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