Customer Service Administrative Assistant

Experienced Administrative Assistant/Clerical Seeking Employment ASAP! (Miami)

Date: 2012-10-28, 12:05AM EDT

************@*******.***

Lisa Lewis

***** ****: 305-***-**** Email: ************@*******.***

Receptionist/Administrative Assistant

Customer Service Expert Skilled Office Worker Adept Written/Verbal Communicator

KEY SKILLS

Office Skills: Telephone & Front Desk Reception Customer Service Filing Database & Records Management Executive & Administrative Support Answering phones

Reports & Spreadsheets Complaint Handling Data Entry (75 WPM) Assistance in accounting Order Inputs

Computer Skills: Word Windows Vista/XP

PROFESSIONAL EXPERIENCE

International Design Corps. (Hallandale, Fl.) Receptionist/Administrative Assistant 02/09 to 02/12

n Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

n Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.

n Served as a greeter to customers, managed the switch board. Also distributed and sent out mail in an efficient manner.

n Consistently assisting the accounting department. And most importantly helping to assist all customers' needs.

Industrial Container Services (Miami, Fl.) Administrative Assistant (Assisting Supervisor) 01/99-09

Account billing/ has done numerous invoices which include A/R and collection.

Receiving Cash Payments/ which include work with payroll and customer service.

Typing letters and memos/ also filing paperwork.

Accounting office-Customer Service selling and billing customer and deposits.

Bristol West Insurance Company (Hollywood, Fl.) Customer Service Representative 08/98-01/99

Handles inquiries regarding client's auto insurance policies.

Calculates all rewrite offers, payments (due date and histories).

Processes work sheets to accounting and handles the underwriting and endorsement department.

Atlantic Utilities Corporation: Water, Sewer, & Gas (Miami, Fl.) Accounts receivables/Processing Clerk 12/95-08/98

Deposit all payments (cash transactions, making adjustments on customer financial software, etc.

Data Processing Clerk/ keying meter readings for our customers.

n Customer Service Representative/ sets up new customer accounts and assist customers with any issues.

EDUCATION

1980-1984 Miami, Fl.

Msgr. Pace Edward High School: High School Diploma

1984-1986 Miami, Fl.

Miami Dade College: Some college coursework in computers.

References

Available Upon Request

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