Customer Service High School

Cori King

Email: ********@******************.***

Address:

City: Snohomish

State: WA

Zip: 98290

Country: USA

Phone: 360-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over ten years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from Snohomish High School, Snohomish WA 1/2001 to 6/1995 (Computer data)

Job History / Details:

Career Overview

Motivated customer service representative with over ten years retail experience in a fast-paced environment.

Core Strengths

Large cash/check deposits

Markdown/promotional procedures

Store maintenance

Inventory control

Telephone inquiries

Invoice processing

Telecommunication skills

Adaptability

Conflict resolution

Energetic work attitude

Proficient in cash management

Customer service expert

Multi-line phone talent

Opening/closing procedures

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

August 2004 to October 2006

Bartell Drugs Snohomish, Washington

Assistant Store Manager

Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Assisted customers in person and via telephone.Communicated with vendors regarding back order availability, future inventory and special orders.Cross-trained and provided back-up for other customer service representatives when needed.

February 1990 to December 1999

Top Foods Woodinville, Washington

Variety Manager

Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Educational Background

1995 Snohomish High School Snohomish, Washington

High School Diploma Computer data

Coursework in Business, Marketing and Communications

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