Customer Service Assistant

Barbara Reisberg

Email: ********@*****************.***

Address:

City: Hackettstown

State: NJ

Zip: 07840

Country: USA

Phone: 908-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified Nursing Assistant with 3 years experience in various health care environments. I have experience in PCU/ICU department, Long term care and Subacute departments. Hostess of a catering company for 10 years providing excellent customer service to our clients.

Educational Background:

High School Dipolma from Warren County College, Washington Street NJ 1/2001 to 8/2009 (Certified Nurses Aide)

Job History / Details:

Professional Background

Certified Nursing Assistant with 3 years experience in various health care environments. I have experience in PCU/ICU department, Long term care and Subacute departments.

Hostess of a catering company for 10 years providing excellent customer service to our clients.

Skill Highlights

Enthusiastic caregiver

Organizational skills

Patient/family focused

Acute and rehabilitative care

Obtaining/charting vital signs

Qualified daily living activity assistant

Accomplishments

Patient Transfer

Safely lifted up to 80 pounds and pushed 300 pounds on wheels.

Documentation

Ensured charting accuracy through precise documentation.

Patient Care

Delivered compassionate care that exceeded hospital requirements.

Successfully provided quality care to patients in each of the positions I had.

Professional Experience

August 2011 to Current

Atlantic Health System Morristown, NJ

FT Nursing Assistant

I worked in our Sub-Acute Facility; Atlantic Rehabilitation Institute. I assisted our patients with ADL's, transported our patients to their different therapies. I equate patient care with customer service. Hence, I provided excellent customer service for patients and their families. I worked well with the nurses assigned to my patients.

I was out on leave for a work injury and my position was filled as my job protection expired. I am still a full time employee on a laid off status until I am able to transfer to another full time position.

March 2010 to September 2010

Warren Haven Nursing Home Oxford, New Jersey

Certified Nurses Aide

Assisted patients with daily functions.Ensured safety and well-being of patients.Assisted patients with bathing, dressing, hygiene and grooming.Helped residents with bathing, dressing, feeding, lifting and transferring.

May 2009 to February 2010

Hackettstown Regional Medical Center Hackettstown, NJ 07840

Certified Nursing Assistant

I worked in the PCU/ICU departments. I assisted patients with their ADL's, took and recorded vitals twice per shift. Communicated with RN's assigned to my patients in reference to questions/ concerns and family concerns.

January 1989 to January 2009

Gencarrelli's Catering Rockaway, NJ

Hostess

I hosted events for Frank Gencarrelli for the duration of his catering company. The recession hit, Frank changed careers as did I. Current contacts number for Frank are 908-***-**** and 973-***-****.

Education and Training

2009 Warren County College Washington, New Jersey

Certified Nurses Aide

I completed the Certified Nurses Aide course at the Warren County College, passed the clinicals part of the exam and passed the New Jersey Department of Health and Senior Services exam.

Certifications

New Jersey Department of Health and Senior Services Registration No.

NA NJ0608458707

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