Customer Service High School

Brianna Cormier

Email: ********@************.***

Address:

City: West Seneca

State: NY

Zip: 14224

Country: USA

Phone: 716-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Hostess with 2 years in food service industry and customer service. Solid team player with upbeat, positive attitude.Hardworking, highly motivated and performance driven.

Educational Background:

High School Dipolma from West Seneca West Senior High School, West Seneca NY 1/2001 to 1/2010 (General)

Job History / Details:

Career Overview

Personable and responsible Hostess with 2 years in food service industry and customer service. Solid team player with upbeat, positive attitude.Hardworking, highly motivated and performance driven.

Core Strengths

Telephone inquiries

Conflict resolution

Excellent communication skills

Creative problem solver

Courteous demeanor

Telecommunication skills

Active listening skills

Quick learner

Opening/closing procedures

Energetic work attitude

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of business.

Customer Interface

Greeted customers upon entrance, giving them a positive dining experience.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Work Experience

September 2010 to August 2012

Darden/Red Lobster Hamburg, New York

Hostess/ Food Runner

Described promotions to customers and accurately explained food deals and coupon offers. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Worked as a team member performing Hostess duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.

Cross-trained and provided back-up for other employees when needed.Interacted with customers and Servers to expedite orders.Maintained cleanliness and presentation of stock room and production floor.

Assisted customers with store and product complaints.

Educational Background

2010 West Seneca West Senior High School West Seneca, New York

High School Diploma General

Continuing education in Music/ Vocal.

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