Manager Sales

Lindy Music

Email: *********@********.***

Address: *** ******* ******

City: Dillsburg

State: PA

Zip: 17019

Country: USA

Phone: 717-***-****

Skill Level: Management

Salary Range: 95

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

LINDY L. MUSIC

225 Putters Circle * Dillsburg, Pennsylvania 17019

717-***-**** * *********@********.***

SENIOR-LEVEL MANAGEMENT:

President ~ General Manager ~ Branch Manager

Accomplished executive leader with more than 20 years of success driving new business initiatives, exceeding profitability targets, and improving operational efficiencies. Diverse management profile and career marked by highly visible leadership roles within healthcare, staffing, and service industries. Possess a broad suite of operations, finance, sales/marketing, and strategic planning expertise.

* Experienced in directing multi-site operations, restructuring business models, and positioning start-up and mature operations for sustainable growth.

* Characterized as an intuitive strategist and catalyst for change, known for introducing process improvements and turnaround solutions that generate multimillion-dollar revenue growth.

* Strong leadership and team building qualities; employ an interactive, motivational, and decisive management style to encourage team buy-in and collaboration toward the achievement of critical corporate objectives.

Financial & Operations Management *P&L Administration * New Business Development

Strategic & Tactical Planning *Sales & Marketing Management * Continuous Process Improvement

Start-up & Turnaround Management *Financial Planning & Forecasting * Competitive Market Analysis Team Building, Training, Mentoring *Quality Assurance *Regulatory Compliance

PROFESSIONAL EXPERIENCE

LINKS2CARE - A LOVING CARE AGENCY, Harrisburg, Pennsylvania * 2010-Present

Leading provider of Homecare Services for pediatric patients.

Branch Director: Hold executive and P&L accountability for business operations of a $6 million agency, coordinating all aspects of finance, administration, HR, new business development, service quality and regulatory compliance. Supervise, mentor, coach, and train 8 direct reports and 100 field staff. Formulate and deploy short- and long-range strategies to increase profits; revamp internal procedures and institute best practices and performance management systems to drive continuous process improvement.

Key Achievements:

* Consistently surpassed corporate expectations for financial performance, generating $5.7 million+ revenue, 32.9% gross profit, and 10.6% EBITDA for 2011.

* Introduced cost-effective, best practice quality and compliance solutions to effectively mitigate loss and liability, achieve 100% regulatory compliance, and improve patient, family, and employee satisfaction.

* Credited with facilitating smooth and profitable transition from family-owned business to a corporate culture and environment.

* Led successful completion of CHAP onsite survey.

ASERACARE HOSPICE, Harrisburg, Pennsylvania * 2009-2010

One of the nation`s premier providers of hospice and palliative care services.

Executive Director: Provided decisive leadership and direction for all Agency operations, with focus on restoring profitability to underperforming branch and building a high quality, patient-focused delivery system. Created aggressive marketing and growth strategy; identified and pursued revenue opportunities, motivated teams, and established practical action plans. Orchestrated turnaround solutions and established superior patient care, financial stewardship, and performance improvement as the forefront of operations management. Managed team of 45 employees.

Continued...

LINDY L. MUSIC * Page 2 * *********@********.***

ASERACARE HOSPICE Continued:

Key Achievements:

* Acknowledged for transforming 3 years of losses into profitability, fueling 16% increase in net profit in 1 year while capturing corporate recognition as fastest growing agency out of 69 branches in 2009.

* Grew census from 58 to 86 within 4 months, driving significant increase in revenue flow.

* Cultivated strategic alliance with Golden Living Centers, doubling hospice referrals through collaboration of care meetings.

* Built highly qualified interdisciplinary teams to develop comprehensive care plans for improved patient care and communications.

* Organized and conducted QAPI meetings to identify and address areas for improvement with PIP team; fostered employee empowerment, participation, and commitment to excellence.

SHS STAFFING SOLUTIONS, Harrisburg, Pennsylvania *2001-2008

Provides professional, clerical, administrative, light industrial temps, as well as FTEs for multiple industries.

President: Recruited as a senior executive change agent to transform 30-year old privately held firm into a world-class provider of contingent staffing solutions. Managed full P&L, daily operations, and 50+ employees while serving as visionary for organizational expansion and improvement. Focused efforts on improving and streamlining processes, lowering Workers Compensation, implementing Safety Programs, and driving sales in Central Pennsylvania market. Oversaw finance and administration, new business development, sales and marketing, employee recruitment and training, and client projects. Formulated business plan and growth strategy, defining offerings and delivery models, establishing partnerships, and building operating infrastructure. Forged long-term, mutually profitable client relationships.

Key Achievements:

* Propelled explosive corporate growth from $4.1 million to $18 million from 2001 to 2006.

* Drove corporate expansion from 2 branch offices and 7 employees to 7 locations with 50 full time staff.

* Produced 28% margins in light industrial unskilled labor by negotiating contract with outlying company to bus employees to client location.

* Reputed for positioning company as key industry player and the only regional organization competing with national providers.

* Built and expanded client base from 1 original VOP with Power Logistics to include top-tier clients such as Ames True Temper, Starbucks, Exel Logistics, Innogistics, and RRD Logistics.

* Spearheaded and directed enterprise-wide IT conversion to a fully integrated system; triggered immediate and measurable improvements in productivity, efficiency, and cost savings.

* Pioneered and instituted Student Exchange Program to fill lower paying assignments and generate profitability on low margin accounts.

* Headed corporate acquisition of Restart Temps and successful launch of new line of business, Events by SHS, targeting the hospitality services sector.

* Took over new Direct Hire Division in 2008, generating $175,000+ in placements and contract services, with 29% average contract margin and average weekly billing of $15,000 over 6-week period.

EARLIER CAREER HISTORY:

Regional Manager, AppleOne Employment Services (1998-2001)

Administrator, Kelly Assisted Living Services Inc. (1995-1998)

Regional Director, Medical Personnel Pool (Prior to 1995)

EDUCATION

Allied Health Sciences / Degree in Radiologic Technology

Pennsylvania State University

Ultrasonology, Maryland Institute of Ultrasound Technology

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