Customer Service Manager

Alison Sheltrown

Email: ********@********.***

Address:

City: Newport Beach

State: CA

Zip: 92663

Country: USA

Phone: 714-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented bookkeeping professional with 3 years experience with general accounting, payroll and financial reporting.

Educational Background:

High School Dipolma from Cornerstone University, Grand Rapids MI 1/2001 to 6/1994 (Communication)

Job History / Details:

Summary

Detail-oriented bookkeeping professional with 3 years experience with general accounting, payroll and financial reporting.

Highlights

Proficient in Quickbooks

Highly organized

Microsoft Word and Excel proficient

Works well with others

Motivated and energetic

Detail-oriented

Experience

April 2012 to October 2012

Fit Body Boot Camp Irvine, CA

Fitness Boot Camp Instructor

Was responsible for teaching morning boot camp sessions, from 5:30 - 10:00 am

Wrote workouts, taught sessions and handled client questions

January 2010 to March 2012

Beach Cities Krav Maga Huntington Beach, CA

General Manager/Instructor

Managed both Costa Mesa and Huntington Beach locations

Handled monthly student billing

Managed student testing records, and billing of testing fees

Managed retail

Planned curriculum rotation for Kids program

Taught Kids and Adult classes

August 2008 to February 2010

Vans Cypress, CA

E-Commerce Marketing Coordinator

Assisted Marketing Manager with projects as needed

Worked with Art Department to design marketing emails

Managed relationships with affiliate marketers

March 2006 to July 2008

Surfline Huntington Beach, CA

Bookkeeper

Handled Accounts Payable/Receivable and Payroll. Was responsible for entering bills for payment, cutting checks and ensuring bills were paid on time. Handled invoice entry, statement generation and payment application for all clients. Reconciled bank accounts at the end of the month, and prepared accounts for month-end.

Processed payroll bi-weekly,and calculated and processed sales commissions monthly.

Additional Experience:

Answered phones, made bank deposits. Managed customer service and handled online support for members.

Assisted Marketing Director with projects as needed.

Education

1994 Cornerstone University Grand Rapids, MI

Bachelor of Arts Communication

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