Customer Service Sales

Linda Drake

Email: ********@*****-*******.***

Address:

City: Canton

State: GA

Zip: 30115

Country: USA

Phone: 770-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated to creating a welcoming environment for clients, focusing on maintaining a professional high quality customer relationship. Motivates, inspires and leads team to achieve personal and team productivity goals. Know company expectations and implements action plans to deliver top results. Monitors payroll budgets. Fosters a collaborative and cooperative work environment, ensuring internal and external client experience. Provides coaching to ensure the individual and collective skills of the team are utilized effectively to maximize results and productivity. Recruits, hires and trains staff. Effectively manages store operations, ensuring consistency and compliance,

Educational Background:

High School Dipolma from Southeastern Louisiana University, Hammond LA 1/2001 to 8/1992 (Business Management)

High School Dipolma from Sci Training Institute, Hammond LA 1/2001 to 10/2012

Job History / Details:

Career Overview

Dedicated to creating a welcoming environment for clients, focusing on maintaining a professional high quality customer relationship. Motivates, inspires and leads team to achieve personal and team productivity goals. Know company expectations and implements action plans to deliver top results. Monitors payroll budgets. Fosters a collaborative and cooperative work environment, ensuring internal and external client experience. Provides coaching to ensure the individual and collective skills of the team are utilized effectively to maximize results and productivity. Recruits, hires and trains staff. Effectively manages store operations, ensuring consistency and compliance,

Core Strengths

Customer Service

Visual Presentation

Sales Development

Computer Proficiency

Human Resources

Operations

Talent Management

Multi-Task Management

Accomplishments

Achieved three Golden B Awards for sales and service.

Earned company trip and Crystal oblique company Award for Sales and Service

Work Experience

September 2007 to Current

Bare Escentuals Kennesaw, GA

Store Manager

Consistently creates a welcoming environment for the client, focusing on the fun factor and the girlfriend experience with equal focus in driving top line sales.

Ensures all employees consistently utilize company tools and resources, building a client based business and following up according.

Actively networks and recruits.

Consistently utilizes policies/procedure manuals and additional company resources to ensure compliance and loss prevention

September 2003 to September 2007

Bloomingdales Atlanta, GA

Sales Specialist

Meet personal goals while maintaining a strong floor presence and lead by example.

Maintain company standards of cleanliness, maintenance and organization.

Created a positive and open environment that influences the team through action and example.

Educational Background

Southeastern Louisiana University Hammond, Louisiana

Studied Business Management

Coursework in Accounting, Finance and Statistics

Sci Training Institute,

Certificate Business Management

Completed certification in Human Resources, Customer Service, Business Laws, and Operations

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