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Customer Service High School

Location:
Yuma, AZ
Posted:
October 24, 2012

Contact this candidate

Resume:

Armando Cruz

Email: abpabb@r.postjobfree.com

Address:

City: Yuma

State: AZ

Zip: 85364

Country: USA

Phone: 928-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a self-motivated, organized and focused individual seeking to further my experience and knowledge concerning the business and medical field.

Educational Background:

High School Dipolma from Arizona Western College, Yuma AZ 1/2001 to 5/2011 (Radiology and Business)

High School Dipolma from Yuma High School, Yuma AZ 1/2001 to 10/2012

Job History / Details:

Summary

I am a self-motivated, organized and focused individual seeking to further my experience and knowledge concerning the business and medical field.

Certifications

Certified Microsoft Word Technician

Accomplishments

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive experience for all rest.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

.Sales

Consistently generated additional revenue through skilled sales techniques.

Cashier

Achieved highest number of new credit accounts opened within one-month period.

Financial

Compiled inventory lists and worked with vendors for product pricing and special orders.

Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100 percentage accuracy rate.

Experience

January 2012 to July 2012

Marycruz Styling Salon Yuma, AZ

Receptionist/ Frond Desk

Greet all clients

Schedule appointments

File paperwork

Follow up appointments over the phone

Handle money

Light cleaning

October 2010 to January 2012

JC Penney Yuma, AZ

Sales Associate

Properly operate cash register

Train new employees

Providing customers' with professional assistance

Stock merchandise

Organize all or any products

Handle large amounts of money

November 2009 to June 2010

Carl's Jr Yuma, AZ

Cashier/ Drive Thru

Manage 200 customers per shift Promoting sales totaling over $4,000

Experienced utilizing computerized cashiering system

Providing outstanding customer service

Stocking merchandise

Greet customers

Education

Present Arizona Western College Yuma, AZ

S Avenue 8E, Yuma AZ 85365 Radiology and Business

3.4 GPA

2011 Yuma High School Yuma, AZ

High School Diploma

3.8 GPA

References

Yolanda Covarrubias

Jack In The Box, Employee

Cell: 928-***-****

Email:

Mayra Angulo

Arizona Western College, Professor

Cell: 602-***-****

Email:

Tamara Kay

Yuma High Schol, FBLA Director/ Teacher

Phone: 928-***-****

Email:



Contact this candidate