Manager Management

Gerald Knowles

Email: *********@********.***

Address: ** ********** *****

City: North Yarmouth

State: ME

Zip: 04097

Country: USA

Phone: 781-***-****

Skill Level: Director

Salary Range: $130,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Summary

Seasoned and proven manager in all aspects of facilities management, mechanical design, commissioning, energy and sustainability. Has a successful track record of managing compliant operations and management of singular or multiple facility operations. Responsibilities have included successful planning, reporting, and implementation of all aspects related to operations, managing diverse groups, and annualized performance goals. Capitalizing on strong high-energy leadership skills and that motivates through example.

Corporate Experience

Director of US Northeast Operations, Sebesta Blomberg Associates; Boston, MA 2012

Mechanical Engineering, Energy, and Commissioning Consulting Firm

Managed all northeast projects and staff. Responsible for over 100 projects in 11 states with a revenue value of over $12.2M. Managed budgets, P&L's, capital and overhead. Managed scheduling and resource sharing between regional offices. Set salary escalation plans for staff, provided guidance and coaching to maintain high morale operations. Responsible for design review, client management, meeting client expectations, verifying construction practices and installations. Staff development, coaching, mentoring, and provided senior technical support.

Projects included validation facilities, laboratories, government facilities, higher education, data centers, and commercial.

Chief Operating Officer/Director of Commissioning, Investment Engineering 2006-2012

Mechanical Engineering, Energy, and Commissioning Consulting Firm

Managed all operations and financials of firm. Was directly responsible for the successful interviewing and execution of commissioning and retro-commissioning projects. Designed drawings and specifications for hydronic and steam systems. Performed peer design reviews. Developed correct building envelope designs and commissioning; utilized non-destructive infrared and pressurization testing. Was the senior LEED-AP professional on all LEED projects. Increased revenue by over 300% and decreased overhead by 40% in 36 months. Managed firm through rapid growth and re-branding effort. Set budgets, forecasting, and managed all operating costs. Opened satellite office in New York City, NY. Performed field inspections to verify construction practices. Enhanced associate performance through mentoring and coaching. Developed firm processes and templates to increase operating efficiencies. Provided performance reviews and created career development plans. Reviewed all energy audits including ASHRAE Level I, II, III investment grade audits.

Projects included museums, high-rise buildings, industrial manufacturing, laboratories, data centers, and government.

Corporate Facilities Manager, IDEXX Laboratories 2002-2006

Biotech Manufacturing Facility

Managed all corporate facility operations over multiple buildings. Responsible for all central plant, major facility support systems, CMMS/BAS, power and lighting, compresses gasses and vacuum, dual fuel boilers, centrifugal chillers, data centers, HVAC, large air handling equipment, generators, UPS, and emergency equipment. Responsible for all laboratory research equipment including biohazard fume hoods (BL3), super low freezers (-80F), and lab pressurization. Responsible for negotiating contracts for all grounds keeping. Responsible for all telecom and fiber optic inter-connectivity. Provided senior level technical guidance for complex design and/or operation challenges. Instituted corporate wide LOTO (lockout tag-out procedures). Worked with all EH&S and MSDS requirements. Lead facilitator for ISO:9001 accreditation, Worked with Six Sigma, Kaizen, and Lean manufacturing processes. Responsible for opening new office buildings including the relocation of over 1000 employees and all interoffice employee moves. Maintained departmental budget and purchase orders. Developed staff through coaching, team building and cross-training.

US Regional Northeast Manager, Dimax Building Management, Inc., Toronto, Canada 1999-2002

Design/Manufacturing Building Automation

Managed all US northeast operations for Canadian based building automation firm. Primary clients were large scale data centers and mission critical environments. Negotiated contracts, oversaw, installations, performed customized programming and commissioning of all control logic to provide stable critical indoor conditions. Opened and staffed offices in Maine, New Jersey, New York, Chicago, Washington DC, and Atlanta to support national client expectations. Participated in data center designs and performed peer design reviews. Integrated control systems into high security systems, generators, UPS and PDU systems. Trained and assisted owner in building operations and maintenance (O&M) and turnover. Negotiated and initiated sub contracts with contractors and unionized employees. Provided technical support for all staff throughout the eastern US.

Mission Critical Data Centers, Customized Building automation and controls

Facilities Operations, National Semiconductor 1994-1999

Hi-Tech Semiconductor Manufacturing Fab

New construction and operation of $1 billion semiconductor plant. Responsible for maintaining and operating Class 1 clean room requirements within critical temperature and humidity tolerances. Oversaw facility project installations of support systems. Maintained reverse osmosis deionized (RODI) and water treatment plants. Responsible for industrial grade CMMS/BAS management system. Maintained backup systems. Performed predictive maintenance procedures on central plants, dual fuel boilers, centrifugal chillers and air handling systems. Worked with hazardous gasses and chemicals contained in high purity systems. Lead member on emergency response team including fully encapsulated Level A SCBA response. Worked closely with all other facility support teams.

Facilities Manager, Portland Newspapers 1990-1994

Hi-Tech Daily Newspaper Printing Plant

Responsible for the operation and new construction of a state-of-art printing and distribution plant. Calibrated and maintained electronic computerized controls for precision printing presses and automated guided vehicles (robotics).

Managed union staff represented by the Local128 Guild Union. Participated in contract negotiations and grievances. Maintained all HVAC, building automation, high speed automated conveyors, ink delivery and distribution equipment. Worked closely with Plant Manger and Pressroom Manager an ensuring all operational and delivery needs were being met and/or exceeded

Education

San Francisco Institute of Architecture 2013

Masters of Business Administration (MBA) Sustainability Studies

Southern Maine College 2006

High Pressure Boiler Engineer

Eastern Maine College 1989

Industrial Indoor Environmental Technologies

Skills

* Over 20 years experience in the fields of facility operations, facilities executive management, senior management, building sciences, building commissioning, validation, mechanical design, central plant operations and project management. Has worked both internationally and domestically on a large scope of facility operations and management. Has a visionary style that has been identified as "one that will carve the course and direction for future growth for business" Executive VP of Worldwide Operations.

* Experienced in managing non-exempt, exempt, and represented employees. Reported to top leaders at several organizations. Has a strong comfort in effectively communicating to Executive Corporate level employees.

* Managed facility operations over a localized campus within a 6 geographical mile radius. Responsible for all facility support services, including but not limited to, Mechanical equipment, central plant systems, automation, manufacturing systems, and emergency systems.

* Member of emergency first response; held a lead role in coordinating all emergency activities

* Managed multiple site locations throughout the northeast quadrant of the United States.

* Successfully opened regional offices and multi-story office buildings; including the relocation of over 1000 employees in a single move.

* Experienced in annual operating budgets including capital improvements, overhead, and payroll.

* Extensive experience in mentoring, coaching and team building. Developed career ladders, performance plans, incentive plans and corrective action plans.

* Worked with a variety of personality and profiling assessments to help determine to how best build highly functioning teams in a variety of environments. Worked extensively in change and transitional management.

* Experience with working with the highest rated LEED (Leadership in Energy and Environmental Design) projects. Additionally experience in "Net-Zero" energy efficient buildings.

* Capital project management of billion dollar semiconductor facilities, state-of-the-art automated and robotic manufacturing facilities, and an $800 million bio-tech multi-site organization which was involved in multi-million dollar expansions. Provided cost-benefit analyses, justification and request for funding, and contract awards.

* Hand-selected, by executive management, as an ISO 9000:2001 Process System Lead; this role resulted in a comprehensive operating procedures that were rolled out to the entire International organization.

* Competent in regards to maintaining ISO, FDA, NFPA, OSHA, and USDA compliance regulations; as well as effective in reducing the frequency of unscheduled downtime.

* Responsible for all the facility infrastructure support service equipment and systems, Including telecom and Data (CAT5, CAT5E, Fiber Optic) wiring requirements.

Professional References

"Jerry has exceptional people leadership skills which he combines with a sharp focus on continuous business performance improvement. He brings a strong ethical and moral code to his decision making and operates at a high energy level which motivates those around him. I enjoyed working with Jerry and would hire him again."

Dan Tollman, Managing Partner & President

"Jerry is an excellent example of a transformational leader. He led our organization through a rapid change in strategy and direction while ensuring the needs of the clients, staff and the company were met. He gives employees enough autonomy to feel invested and responsible- while still remaining plugged in to the pulse of the work being done."

Joseph Lloyd, P.E., Senior Energy Manager

"Gerald is an exceptionally skilled and experienced in overseeing the management of multiple projects. Additionally providing direction regarding process, procedure and oversight of day-to-day planning, organizing, directing, and staffing of projects with the goal of completing the project scope within the project schedule and budget. Gerald has been delightful to work with a true professional competent and dependable."

Don Archibeque, Partner/Director

"Jerry's knowledge of the construction process, energy efficiency and building envelope expertise combined with his ability to connect easily with clients makes him an effective and intuitive commissioning agent.

As a manager, his open-door style created a positive working environment that encouraged employees to be productive and comfortable. He strives to help his employees grow, and provides a balance of autonomy and guidance that allows employees to feel both committed to their work and respected for their contributions."

Scott Pinyard, Director, Energy Consulting

"Jerry is the type of manager that knows how to not only satisfy the customer but also satisfy those working for him. Jerry strives to do both. Customer satisfaction is number one in Jerry's mind and getting to that level is done by having his employees satisfied in their positions. Jerry's approach to managing is a hands off type style with an occasional check in. Jerry relies on a working relationship with his employees to successfully accomplish his goals."

Peter Bell LEED AP BD+C CxA, Director of Commissioning

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