Customer Service Sales

Christina Conover

Email: ********@*************.***

Address:

City: Mobile

State: AL

Zip: 36609

Country: USA

Phone: 251-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Skilled administrator with experience in record keeping, budgets and P&L, training, inventory control and customer service. Building successful relationships with internal and external customers. Proven record of customer satisfaction and sales growth. Local fundraising and marketing are hallmarks of my career.

Educational Background:

High School Dipolma from Grant Hight School, Portland OR 1/2001 to 6/1980 (General)

Job History / Details:

Professional Profile

Skilled administrator with experience in record keeping, budgets and P&L, training, inventory control and customer service. Building successful relationships with internal and external customers. Proven record of customer satisfaction and sales growth. Local fundraising and marketing are hallmarks of my career.

Experience

February 2006 to July 2012

Mobile Leather Locker Mobile, Al

Manager

Facilitated all purchasing, sales, banking and administration

Maintained all inventory and facilities

Planned and executed local marketing strategy which included creating an effective mailing list and Facebook Page for community information and involvement

Grew sales by building relationships with customers and local dealerships

Recieved Kuryakyn Alabama top sales award for two years

March 2003 to October 2005

Longhorn Steakhouse Mobile, Al

Assistant General Manager

Complied with standards for all training and record management for new hires and management trainees

Adherence to company standards of budgeting, invoicing, inventory control and cost analysis

Developed and managed local marketing

Lead a sales staff of 35 and support staff of 20

Served as an integral part of realizing double digit comp sales every period over prior years for two years in a row

Voted on of the top three steakhouses in Mobile three years in a row

February 1999 to March 2003

Applebee's Bar & Grill Mobile, Al

General Manager

Responsible for all daily, monthly, quarterly and annual budgets and sales goals

All administrative compliances in hiring, training, and record management

Oversaw inventory rotation and quality control

Adherence to Applebee's International standards as well as all local/state/federal laws

Realized comp sales every quarter over prior years.

Created and implemented the "A is for Apple" marketing campaign

Safety training resulted in a company record of nine quarters of zero workman's compensation claims

Education

Grant Hight School Portland, Or

High School Diploma

Affiliations

Chairperson: annual St. Mar's Home toy Run and Annual Motorcycle Show for United Cerebral Palsy

Co-Chair: Annual "Bikers for Boobs" Breast Cancer Benefit

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