Customer Service Sales

Prakash Karamchandani

Cellular (***) *** - **** *241 University Hills Blvd., Apartment 202

Toledo, OH 43606, United States

abpa2o@r.postjobfree.com

CAREER OBJECTIVE

An entry-level position which will utilize computer knowledge, organizational abilities, strong

communication skills, and business education and experience to provide opportunity for continuous

growth and career advancement in a professional environment.

SKILLS AND STRENGTHS

General/Management: Multicultural Understanding, Leadership/Supervision, Problem Solving, Project

Coordination, Presentations, Interpersonal Written and Oral Communication, Goal

Setting/Accomplishment, Scheduling Staff, Critical Problem Analysis/Resolution, Decision Making,

Training and Development, Time Management

Finance: Operations and Financial Analysis, Profit and Loss Analysis, Financial Account Analysis, Fixed

Assets Analysis, Financial Projections, Financial Modeling, Business Analysis, Debt Financing and Project

Financing, Financial Reporting, Financial Statement Generation, Financial Data/Graph Analysis, Financial

Advice/Counseling, Investment Analysis, Portfolio Management, Derivatives Valuation, Stock Market

Analysis, International Corporate Finance.

Accounting: Management Accounting, Invoicing and Purchase Orders, Accounts Payable/Accounts

Receivable, QuickBooks Accounting Software, Payroll Administration, Data

Entry/Receipts/Invoices/Purchases, Cost-Benefit Analysis, Bookkeeping, Bank Reconciliation,

Computerized Accounting, Payroll

Technology: Business Needs Analysis, Equipment Purchases, Multilevel Security Systems,

Operations/Infrastructure Management, E-Business, Wide Area and Local Area Networks, Installing and

Upgrading Servers, Network Attached Storage (NAS), Network Administration, Systems Administration,

PC Hardware Design and Setup, Networking, Network Security, Streaming Media Integration, Graphic

Design, PHP, Database Development, IT/Web Content, Web Site Design, HTML, DHTML, IT Consultancy,

E-Marketing Strategy

EDUCATION

2008 B.A., Finance - The University of Toledo. Toledo, OH

Cumulative GPA: 3.3 Major GPA: 3.8

AACSB Accredited College of Business Administration

INTERNSHIPS

2007 - 2007 Finance Intern - Northwestern Mutual Financial Network. Toledo, OH

Achieved sales success through an informational, knowledgeable sales approach, and a focus on

customer satisfaction, striving to "educate" the consumer, building positive professional relationships

through strong interaction skills and sound investment advice. Cultivated and maintained a 100+ client

base from my social network. Earned an Ohio Life and Health Insurance (+Annuities) Licensure with a

94% passing score. Achieved second highest total performance ratings amongst my fellow interns.

EMPLOYMENT HISTORY

2005 - Present SKCPA, LLC., Sylvania, OH

IT Consultant / Payroll Specialist

2006 - 2006 5/3 Bank, Sylvania, OH

Customer Service Representative (Teller)

2005 - 2005 Key Bank, Toledo, OH

Customer Service Representative (Teller)

2001 - 2003 ABC Warehouse, Toledo, OH

Small Appliances Manager

1999 - 2000 Best Buy, Toledo, OH

Computer Technician

BUSINESS EXPERIENCE

2007 - Present CEO / CFO / COO - Younique Resume Solutions, Inc. Toledo, OH

Independently developed revolutionary patent-pending video resume technology

Developed and implemented a business plan

Maintained proactive hands-on involvement in all core business disciplines from marketing and

business expansion, through driving customer relationship management programs, "deal making" with

banking and government officers, business owners, and universities.

Managed operations multi-nationally: accountable for strategic planning, operations, business planning

and development, sales and marketing, technology, project management, finance and budgeting,

contract negotiations, human resources, quality assurance, and P&L

2001 - 2006 Proprietor - PB2 Entertainment Service Providers. Toledo, OH

Successfully started an independent DJ company, eventually expanding into full Audio/Video service for

private parties, weddings, and corporate events.

Generated B2C and B2B sales through a self-implemented and designed marketing plan

1999 - Present Proprietor - Lite Internet Development and Marketing. Sylvania, OH

Offered business to business independently contracted information technology services.

Developed and maintained servers, workstations, and networks. Established IS infrastructure.

Developed and maintained intranet and internet websites, including Web 2.0 Development utilizing

AJAX and advanced JavaScript programming.

Implemented Content Management Systems (CMS) for information storage and availability, as well as

web-based Customer Relationship Management software available across multiple platforms.

CERTIFICATIONS AND DESIGNATIONS

Life and Health Insurance (+Annuities) Licensure - Ohio Department of Insurance. Toledo, OH, 2007

Cisco Certified Network Associate (CCNA) - Cisco Learning Network, 2003

A+/Network+ Certification - CompTIA, 2003

CPR/AED Certification - Red Cross, 2005

REFERENCES Available upon request

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