Customer Service High School

Fidelia Marthurin

Email: ********@************.***

Address:

City: Orlando

State: FL

Zip: 32808

Country: USA

Phone: 321-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Educational Background:

High School Dipolma from continental academy, Coral Gables FL 1/2001 to 10/2002 (Eng. Math Sci.)

High School Dipolma from Westminster, Coral Gables FL 1/2001 to 1/2013

High School Dipolma from Rose training institude, Coral Gables FL 1/2001 to 1/2013

Job History / Details:

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

cashier who is highly customer service-oriented, organized and possesses strong time management skills. Willing to work a flexible schedule.

Store Clerk possessing strong attention to detail and time management skills. Enjoys assisting customers in locating and selecting store items.

Personable and responsible Cashier with seven years in retail and customer service. Solid team player with upbeat, positive attitude.

Highlights

Dedicated team player

Strong interpersonal skills

Patient charting

Understands mobility assistance needs

Bilingual in

French/Creole

Trained in catheter change and preparation

Schedule management

Detailed meeting minutes

Self-starter

Quick problem solver

Reliable transportation

Medical terminology knowledge

Accomplishments

Administrative Assistant, Certified nurse assistant, Phlebotomist, CPR certified

Experience

January 1998 to July 2000

pain & spinal chiropractor fort pierce, fl

Receptionist

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Planned meetings and prepared conference rooms.Planned meetings and prepared conference rooms.

May 2008 to Current

Orlando Health/MD Anderson Orlando, FL

Clin Tech Advanced

Read and recorded temperature, pulse and respiration.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Tended to patients with chronic illnesses.

October 2001 to June 2004

Publix Supermarket Orlando, FL

sales clerk/ customer service

Greeted all customers.Executed cash transactions quickly and accurately.Handled products and equipment in accordance with safety and sanitation guidelines.Conducted price checks for cashiers and service clerks.Checked out customers and bagged items quickly.Ordered and shelved weekly sale items for customers.Arranged and stocked department displays.

Education

2002 continental academy coral gable, fl

High School Diploma Eng. Math Sci.

2005 Westminster Orlando, Fl

certified nursing assistant Nursing Assistant

2007 Rose training institude Orlando, Fl

certificate Phlebotomist

properly identify patients and lab draws

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