Engineer Project Manager

Rob Evans

Email: *********@********.***

Address: **** ********** *****

City: Cary

State: NC

Zip: 27511

Country: USA

Phone: 919-***-****

Skill Level: Experienced

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

Predictive Analytics Financial Analysis Data Analysis Warranty Analysis SPSS Modeler

Educational Background:

Masters Degree, Engineering / Tribology

Dartmouth College, 06/1984 - 06/1986

Hanover, NH

Not Selected,, Not Selected

Job History / Details:

ROB EVANS

Home: 919-***-****

1201 Collington Drive Cell: 919-***-****

Cary, NC 27511 Email: *********@********.***

PREDICTIVE ANALYST/PROJECT MANAGER

A top-performing Predictive Analyst credited with combining engineering and financial expertise to provide analytical support to high-stakes, multi-million dollar projects. Strong Project Management skills, including the recruitment, training and cultivation of technical specialists. Former Systems Engineer with outstanding technical expertise. Recipient of two U.S. patents and the author of multiple technical papers.

AREAS OF EXPERTISE

Predictive Analysis

Data Analysis

Data Mining

Financial Analysis Project Management

Service and Support Mgmt

Systems Engineering

SPSS Modeling Training

Recruitment

Warranty

Technical Writing

KEY SKILLS ASSESSMENT

PREDICTIVE ANALYSIS- Applies a broad range of technical and financial knowledge to provide targeted analytical support to complex, highly technical projects. Skilled in seeing and interpreting data patterns

PROJECT MANAGEMENT - Skilled in all aspects of Project Management, including planning, operations, and the recruitment and training of personnel.

PROFESSIONAL EXPERIENCE

IBM, UNITED STATES 1982 - PRESENT

FINANCIAL ANALYST, RALEIGH, NC (1999 - PRESENT)

Responsible for analyzing and tracking IBM's worldwide $150 million warranty and technical support budgets, completing annual accrual analysis, producing monthly forecasts, creating cost/benefit analyses for proposed product improvements, developing business cases for new products and services, verifying charges and entitlement, and organizing the fall planning process.

Received a management award for completing the worldwide service and support rollout of Linux for IBM servers on time and under budget.

Utilized Brio and SPSS Modeler to automate monthly entitlement and mis-billing reports, resulting in a considerable increase in efficiency.

Awarded second U.S. patent for -System and Method for Early Detection of System Component Failure-.

Wrote three IBM developerWorks articles and received an Author Award.

SERVICE AND SUPPORT PLANNER, RALEIGH, NC (1996 - 1999)

Responsible for planning and coordinating the introduction of IBM system management products, software applications, services, IBM`s Network Station, and a number of Network Operating Systems.

Developed product requirements and oversaw planning of the product`s entitlement, licensing, support and training.

Received an informal teamwork award, a Leadership Award, and two Suggestion Awards.

PRODUCT ANALYST, RALEIGH, NC (1995 - 1996)

Responsible for analyzing and presenting call data using SQL/DB2 and REXX procedures, maintaining technical databases, submitting technical tips and developing a closed loop quality process with development.

Reduced the number and cost of calls coming into the call center by identifying product defects early in the product life cycle.

Increased productivity by developing high quality and timely technical information/tips.

PRODUCT LEADER, RALEIGH, NC (1993 - 1995)

Managed 40 specialists responsible for handling 12,000 customer calls each month. Provided 24/7 support for IBM network adapters, hubs and bridges.

Responsible for interviewing, hiring, training, promoting and evaluating all specialists.

Managed team budgeting and reporting expenses and provided Level 2 technical support.

SERVICES SPECIALIST, ATLANTA, GA (1991 - 1993)

Contracted with customers for LAN installation and network management.

Responsible for more than $180,000 per year in services revenue.

Received IBM`s Systems Engineer Leadership Award.

SYSTEMS ENGINEER, ATLANTA, GA (1987 - 1991)

Systems Engineer and IBM`s Computer Integrated Manufacturing (CIM) expert tasked with using IBM software and hardware to solve quality control, process monitoring and data collection problems for customers.

Received the Industry Director's Award, the Systems Engineer Symposium, and the Regional Manager's Award.

INDIVIDUAL RESEARCHER, MANASSAS, VA (1986 - 1987)

Independent researcher in IBM`s artificial intelligence (AI) lab. Oversaw projects using AI techniques to identify and diagnose computer faults.

Managed a $200k budget.

Received two IBM Writer Awards.

ENGINEER, RALEIGH, NC (1982 - 1984)

Designed and built test equipment, prepared test plans, and performed analytical critiques using theoretical and empirical approaches.

Received IBM`s Inventors Award, two technical disclosures and one U.S. patent.

EDUCATION & TRAINING

Master of Engineering (Tribology: Study of Friction and Wear, Goodrich Prize), Dartmouth College, Hanover, NH

Bachelor of Mechanical Engineering (with Highest Honors), Georgia Tech, Atlanta, GA

Computer Languages/Operating Systems: APL, Brio, BASIC, FORTRAN, Prolog, Pascal, SQL, DB2, QMF, REXX, Windows (all versions), MVS, VM, IBM DB2 Intelligent Miner for Data, SPSS Modeler.

AWARDS & DISTINCTIONS

Awarded U.S. Patent for -System and Method for Early Detection of System Component Failure- (2008).

Awarded U.S. and European Patents for -Wire Matrix Print Head Apparatus- (1985).

Received eleven individual awards from IBM for leadership, writing, creativity/invention and teamwork.

Wrote and published seven articles in the field from 1986 through 2012:

-Mining Your Warranty Data using RFM,- developerWorks, 2012.

-Mining Your Warranty Data-Finding Anomalies,- developerWorks, 2011.

-Mining your Warranty Data Using IBM DB2 Intelligent Miner for Data: Association Method,- developerWorks, 2003.

-AMS: The Sherlock Holmes of the CSP World,- IBM Technical Report, 1987.

"The Effect of Temperature on Friction and Wear in Oscillatory Motion of Polyethylene Against Stainless Steel," IBM Technical Report, 1987.

"What Every Designer Should Know About Fatigue in Fiber Reinforced Plastics," IBM Technical Report, 1986.

"The Coefficient of Friction in Polymers," IBM Technical Report, 1986.

Other

HOA President (Current) - manage pool, clubhouse and 310 homes with a $500,000 budget.

US Senate Intern - handled constituent correspondence for Senator Sam Nunn, 1981.

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