Kirstyn Smallwood
Email: abp9v8@r.postjobfree.com
Address:
City: St. Augustine
State: FL
Zip: 32084
Country: USA
Phone: 904-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Reliable shift manager with 5 years in retail sales. Practiced in customer service, sales and inventory control. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Educational Background:
High School Dipolma from Concorde Career Institute, Jacksonville FL 1/2001 to 10/2009 (Dental)
Job History / Details:
Summary
Reliable shift manager with 5 years in retail sales. Practiced in customer service, sales and inventory control. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Highlights
Outstanding communication skills
MS office proficient
Exceptional leader
Team-oriented
Reliable
Flexible schedule
Store opening and closing procedures
Accurate cash handling
Accomplishments
Helped reach and increase daily sales goals up to 50 percentage by driving sales.
Consistently met standards for customer capture rates (phone numbers, emails, addresses).
Provided excellent customer service resulting in high dollar sales and a happy customer wanting to return again.
Provided excellent customer service preventing shoplifters from stealing.
Experience
September 2008 to August 2011
Carters Retail St Augustine, FL
Assistant Keyholder
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Fulfilled customer shipping needs using UPS and USPS methods.
Trained staff to deliver outstanding customer service.
Reorganized the sales floor to meet company demands.
Completed sale changes to meet company demands.
Counted registers and made bank deposits.
Education
2009 Concorde Career Institute St. Augustine, FL
Dental Assistant Dental
Graduated with honors.
Perfect attendance.