Administrative Assistant Vice President
Resume:
Joann Thompson
Email: *********@********.***
Address: ***** * ****** **
City: Aurora
State: CO
Zip: 80012
Country: USA
Phone: 303-***-****
Skill Level: Experienced
Salary Range: $45,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Joann L. Thompson
Aurora, CO 80012
*********@********.***
Career Objective
With a 15+ year experience level in all administrative assistant functions, I am seeking a position that utilizes my administrative and communication skills.
Professional Experience
Administration/Group Consultant 4/02-Present Worldwide Travel Specialists Denver, CO
* Prepare payment processing for all agents throughout the company and travel vendors;
* Manage calendar, which includes scheduling meetings,
* Research, plan and arrange events including hotel & conference facilities;
* Make travel arrangements for clients, both corporate and leisure;
* Prepare and track detailed budget and expenditures for each event;
* Research and collect information needed to complete project tasks or reports;
* Manage expense reports for all aspects of travel management company;
* Experienced in Microsoft Office (Word/Excel/Visio/Outlook)
* Create reports, presentation materials with charts & illustrations, and proofed content for accuracy
Administrative Assistant 6/06-9/09 URS-Washington Group Denver, CO
* Provided complex administrative and project support to the Department Heads (Assistant Vice President`s-AVP), which included the following answered phones, took messages, screened calls;
* Wrote detailed correspondence for AVP`s; and updated department documents on a consistent basis;
* Effectively interfaced with all levels of management;
* Managed Department Heads (AVP`s) calendar, which included scheduling meetings;
* Researched, planned and arranged events including hotel & conference facilities;
* Systematically determined the client`s needs and focused appropriate actions to meet those client`s wants/needs;
* Responded to inquiries or complaints from clients, answered questions, solved problems and provided advice or assistance;
* Quickly identified problems, developed and implemented solutions, met commitments in a timely manner;
* Created reports, presentation materials with charts & illustrations, and proofed content for accuracy;
* Researched and collected information needed to complete project tasks or reports;
* Managed expense reports;
* Experienced in Microsoft Office (Word/Excel/Visio/Outlook);
* Made travel arrangements for the department/staff;
* Established credibility with clients and vendors and effectively worked with outside entities;
* Proficient at working independently, handling simultaneous projects and meeting deadlines;
* Consistently exceeded expected level of accomplishments and attained outstanding performance;
* Maintained a discrimination free work environment
Independent Consultant 2/97-4/02 Centerpointe Travel Denver, CO
Group Travel Consultant 11/95-2/97 Tour Express Denver, CO
* Researched, planned and arranged events including hotel & conference facilities;
* Made travel arrangements for clients, both corporate and leisure;
* Managed calendar for owners of the travel agency, which included scheduling meetings;
* Researched, planned and arranged events including hotel & conference facilities;
Administrative Assistant 11/92-11/95 U S Bank Denver, CO
Provided complex administrative and project support to the Department Heads (Assistant Vice President`s-AVP), which included the following answered phones, took messages, screened calls;
* Wrote detailed correspondence for AVP`s; and updated department documents on a consistent basis;
* Effectively interfaced with all levels of management
* Received, sorted and directed incoming mail to all employees within the department;
* Researched, planned and arranged events including hotel & conference facilities;
* Answered phones and greeted clients;
* Responded to inquiries or complaints from clients, answered questions, solved problems and provided advice or assistance;
* Ordered office supplies for entire department;
* Created reports, presentation materials with charts & illustrations, and proofed content for accuracy;
* Researched and collected information needed to complete project tasks or reports;
* Managed expense reports;
* Experienced in Microsoft Office (Word/Excel/Visio/Outlook);
* Made travel arrangements for the department/staff;
Education
Emily Griffith Opportunity Reservationist/Travel Consultant, Denver, CO
Regis University BS-Business Administration/Sociology Denver, CO
Destination Specialists Courses Ongoing Various Travel Training entities
Professional Organizations
President 2008-2012 American Society of Travel Agents - Rocky Mountain Chapter
1st Vice President 2006-2008 American Society of Travel Agents - Rocky Mountain Chapter
1st Vice President 2004-2006 Caribbean Tourism - Rocky Mountain Chapter
References furnished upon request
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