Customer Service Representative

Confidential User

Email: ********@****************.***

Address:

City: Massapequa

State: NY

Zip: 11758

Country: USA

Phone: 516-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a Paralegal who thrives in a professional business environment. Driven to maintain ethical standards while providing top-notch assistance to attorneys and their clients.

Educational Background:

High School Dipolma from Nassau Community College, Garden City P NY 1/2001 to 5/2010 (Legal studies)

Job History / Details:

Summary

I am a Paralegal who thrives in a professional business environment. Driven to maintain ethical standards while providing top-notch assistance to attorneys and their clients.

Experience

June 2011 to Current

St. Joseph's Hospital Bethpage, NY

Ward Clerk

Responsibilities include Pre-Registering patients for appointments, Verifying Insurance and Authorizations, and scheduling appointments.

Resolve all matters relating to registration and eligibility requirements for various outpatient departments.

Correct registration errors and eligibility verification requirements prior to services being rendered and solve any demographic or insurance intake errors that impact clean claim submission Admitting patients for overnight stays in various sections of the Hospital Contacting patient's primary care physicians to receive recent medical records.

Review Doctor charts for any errors and then Breakdown the charts for further review.

Prepare Transfer packets for all patients moving to another facility.

August 2010 to May 2011

Rosenberg Law, P.C Bellmore, NY

Paralegal

Responsibilities include answering phones, filing, greeting clients, Drafting legal documents and or correspondence, Doing legal research, and speaking with opposing counsel and clients,Managed the trial calendar, judicial calendar and master calendar.

April 2008 to August 2010

Westbury Jeep Westbury, NY

Customer Service Representative/ Head Receptionist

Duties include greeting customers, answering phones, dealing with various customer service issues, data entry, keeping inventory of vehicles, drafting of required paperwork for car sales and lease returns, managing vacation schedule, training of new receptionists, and managing cash and credit card receivables.

November 2009 to February 01, 2010

Kevin Schmitt & Associates, P.C Garden City, NY

Intern

Responsibilities include answering phones, filing, greeting clients, completing client intake forms, drafting legal documents, and drafting correspondence to both clients and attorneys.

March 2007 to April 2008

Avalon Abstract Garden City, NY

Title Officer

Converted abstract searches to completed title reports.

Cleared exceptions from title reports to prepare for the closing of files.

Completed monetary breakdowns of closed files.

Reconciled escrow and operating accounts on a monthly basis.

Acted as intermediary between the company and outside attorneys and mortgage specialists to facilitate the closing of files.

Education

May 2010 Nassau Community College Garden City, NY

Paralegal Program

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