Customer Service Sales

EDWARD DAVIS

** ***** ******** *****

Tel: 416-***-****/ 905-***-****

**************@*****.**

OBJECTIVE:

To apply my proven Sales/ CSR skills in a professional environment, where customer service will differentiate our ability to gain market acceptance against competitors

Professional Attributes:Creative problem solving skillsUnderstanding the sales cycle and stakeholder needsExcellent research and analytical skillsProven track record of negotiating and closing salesHas a lot of experience of Salesforce software.Conducted high energy cold calling campaigns (50-70 cold callings a day)

which resulted in an increase in company prospects and accounts.

Career History:

Access Storage May 2012-Present

Storage Solutions ExpertShowing storage units to clientsAdministrative duties and opening and closing rental officeManage current client accounts and handling account receivables Opening/closing rental office also balance daily and prepare for bankingBalance daily collection and prepare for bankingDiscuss marketing ideas with site manager to improve site performanceHandling account receivables by taking payments and calling customers

Jirby Inc February 2009-May 2012 (Contract)

Project CoordinatorCreating and tracking activities using work breakdown scheduleScheduling and leading regularly scheduled status meetingsCreating budget associated with eventCreate clear and attainable project objectivesSet deadlines, monitors and summarizes progress of projectPrepares reports for the upper management regarding status of project

Globalive Communications 2005-2010

Business Development Specialist/Trainer/Customer Service/Sales/Skilled at product positioning and developing strategies for successful market penetration. Entice and get potential customers excited about our company and products. Given the project of generating more money with Audio and Web Conferencing. Used my effective communication and training skills to train lead generation employees who became productive within 3 weeks of their start date.Conducted high energy cold calling campaigns (50-70 cold callings a day).

Mobile Communications 2003 - 2005

Sales/Customer Service/Problem Solving/Resource Dealers/Recognized for outstanding performance-developed new and profitable solid business relationships. Coordinated with engineering to make sure our product was up to date

Stellar Communications Group 1997-2003

Sales/Customer Service/Inventory Control/Promotion/Store Manager/Skillfully closed sales by gaining agreement on the benefits of the product. I was in charge of promotions, sent promotional material to corporate customers under strict timelines (produced them myself). Was very successful in the corporate and retail sales environment.Because of leadership skills was acting manager when needed.With my expert understanding of inventory control I was in charge of inventory for the company

EDUCATION

CERTIFICATESPROFESSIONAL SELLING DALE CARNEGIE INSTITUTE 1993 PROJECT MANAGEMENT HUMBER COLLEGE 2011

References are available upon request

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