Kelrog

E-mail: abp91q@r.postjobfree.com

Objective

Seeking a job to showcase my many talents with computer

related materials.

-Avid internet/computer/software use since '96.

-Loads of Customer service and help desk related experience.

-Aspiring to be a highly certified IT professional. Currently CompTIA A+ certified

Education

August 2002

Florida State University

Tallahassee, FL

Degree

Information Systems

- Minor in Business

Work experience

1/2003 ~Present

Best Buy - Tallahassee, Florida

Service Technician

In-Store Consultant providing customer service assistance in the

areas of computer setup, system customization, system tune-up,

hardware and software installation,and diagnosis/troubleshooting

05/2002 - 09/2002

PCtech Inc. - Tampa, FL

Service Technician - Web Master

-Home Computer Repair and Service

-PC Hardware and Software Upgrades

-Installation and Troubleshooting

-Training and Tutoring - Home Networking

2001 - 2002

ACNS -

@ FSU

Computer Lab Monitor - manage lab, printout handling, help desk,

and user services, PC - Mac Computers / Scanners / Laser Printers

1998 - 2001

Publix Supermarkets - Tallahassee, FL

Cashier -Front Service Check Out, Package Handling, Help Where Needed

1997 - 1998

Kerr Drug Stores - Richlands, NC

Cashier / Front Service -Run Check Out, Stock Inventory, Odd Jobs

05/15/1996 - 08/15/1996

Richlands Farms - Richlands, NC

Farm Hand - Full Time.

Summer job, before freshman year at FSU.

Worked for a summer, during tobacco season. Also helped with farm general

maintenance.

Volunteer experience

2002

Helpdesk and User Services in LIS school @ FSU

1996 - 2001

JACT - Japanese Animation Club of Tallahassee

Involved as President, VP, Webmaster

Experience

COMPUTER SKILLS

-Computer System Analysis

-Home / Server Computer Repair and Service

-PC Hardware and Software Upgrades

-Installation and Troubleshooting

-Training and Tutoring - Home Networking computer systems

GRAPHIC DESIGN

-Photoshop 4.0-7.0

-Illustrator 7-10

-Graphic Design class at TCC.

-Many projects for Japanese Animation Club of Tallahassee. Projects

for Websites.

-Personal Art / Web projects.

-T-shirt logo for 2002 User Services at School of Information Studies.(

http://www.3rdoct.org/kelrog/us/tshirt.jpg)

WEB DESIGN

-Designing websites since 1996.

-5 year web admin for Japanese Animation Club of Tallahassee (in Student

Gov Assoc.@FSU).

-Web admin for online gaming websites and personal pages.

-Head designer for LIS 4366 summer 02.

PROGRAMMING LANGUAGES

-Some Java/C/Pascal/etc.

-HTML/CSS/PHP/ASP/Forums/CFM

-Also courses were taken in the IS school for degree.

OPERATING SYSTEMS

-Windows 3.1/95/98/Me/NT/2000/XP

-Macintosh Powermac/G3/G4

-Unix-Linux

DATABASE MANAGEMENT

-Microsoft Office 97/98/2000/XP

WORD PROCESSING

-Microsoft Office 97/98/2000/XP

-Star Office

-Wordperfect Suite

-Works

SPREADSHEETS

-Microsoft Office 97/98/2000/XP

-Corel Suite

EMAIL

-(Pop3) Garnet /Acns.fsu.edu/

-Hotmail

-Outlook

-Eudora

Other Skills

ACHIEVEMENTS

08/30/2004

CompTIA A+ Certified

- COMP001003194584

- accomplished by personal funding

and self-study

-Eagle Scout 1996

CUSTOMER SERVICE

-Field Tech for PCtech Inc.

-SLIS computer lab/Practicum student worker

-ACNS Lab Monitor

-Publix Cashier

-Kerr Drug Store Cashier/Stock.

LEADERSHIP

- 4 years of JROTC in High School (Battalion Commander)

- 1 year of ROTC @ FSU

-Tiger Cubs through Boy Scouts

-3 years as President/VP of JACT (Japanese Animation Club of Tallahassee

- SGA).

TRAINING

- PC technician, on/off job training.

- Product of Information Studies Practium - In lab training.

- Self-taught by the urge to learn about anything related to computers.

HARDWORKING

- Worked Part-Time jobs to pay for tuition.

BEST SKILL

- Always willing to learn about new things

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