Customer Service Manager
Resume:
Michael Bailey
Email: *********@********.***
Address: **** ****** ******
City: Fuquay-Varinia
State: NC
Zip: 27526
Country: USA
Phone: 252-***-****
Skill Level: Experienced
Salary Range: $100,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Michael Scott Bailey
1824 Stroll Circle
Fuquay Varina, NC 27526
Email: ***************@*****.***
Summary of Qualifications
Results-oriented professional with strengths in leadership, details and customer focus
Experienced in construction, retail and transportation Management services
Professional Experience
R.A. Jeffrey Distributing Company
Raleigh, NC 2011- Current
Territory Manager/ Sales Rep
Order and inventory beverage merchandise to a variety of clientele
Addresses customer service issues in person and visits key accounts daily for quality assurance
Mutual Distributing 2006 - 2011
Raleigh, NC
Bulk team leader
Deliver and inventory beverage merchandise to a variety of clientele
Supervises 12-person crew and addressed customer service issues in person
Daily operation of commercial delivery truck
Gale Force Sports and Entertainment/PNC Arena 2005 - Curent
Raleigh, NC
Event Security
Ensures all personal property brought to the PNC Arena is allowable per the posted guidelines.
Maintains security and safety of all guests attending events such as hockey, basketball and concerts, etc
Provides information and guest assistance as needed
Specialty Construction Services 2003 - 2005
Rocky Mount, NC
Operations Manager
Maintained day to day operations of a 12-person construction crew including supervising staff and subcontractors on all projects
Directly handled sales and collections with customers
Completed management training courses and trained staff as necessary and processed payroll, workers compensation, insurance and new hires
Organized and presented bids for new construction
Education
University of Phoenix - Current
Received Associates Degree in Business Management in October 2012
Currently Pursuing Bachelor Degree in Business Management
Bachelor's Degree will be earned in September 2014
Southern Nash Senior High School 1985 - 1989
Bailey NC
Received a diploma in general academics
Professional Development
Member of Homebuilders Association
NC Commercial Drivers License (CDL)
Special Achievements
Team Spirit and Circle of Excellence Awards at the RBC Center
References
Clinton Peterson
Gale Force Sports and Entertainment/RBC Center
Security Manager
R.J. Majewski
Safelite Auto Glass
Regional Sales Manager
Jim Brandawe
Homescape Development Co
Owner
Scott Hedgepeth
UniFirst Corporation
Corporate Sales
Contact this candidate