Customer Service Administrative Assistant

Prenneice E Pichardo

Email: ********@**********.***

Address:

City: Hempstead

State: NY

Zip: 11550

Country: USA

Phone: 516-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To secure a position as a Assistant Manager or a Administrative Assistant. I would like to grow with a respectable Company where I can utilize the extensive skills, experience and knowledge I have obtained while working as a Investigator. Technical proficiency includes MS Word Excel, MS Works and Quick books. Detailed,quick thinker, accurate hard worker. Team player and a dedicated Employee.

Educational Background:

High School Dipolma from Molloy College, Rockville Centre NY 1/2001 to 5/1997 (Criminal Justice)

Job History / Details:

Summary

To secure a position as a Assistant Manager or a Administrative Assistant. I would like to grow with a respectable Company where I can utilize the extensive skills, experience and knowledge I have obtained while working as a Investigator. Technical proficiency includes MS Word Excel, MS Works and Quick books. Detailed,quick thinker, accurate hard worker. Team player and a dedicated Employee.

Highlights

CCTV surveillance

Investigative skills

Criminal law knowledge

Background checks

Report writing

Observant

Criminal records searches

High level of integrity

Organizational and planning skills

Interpersonal skills

Punctual

Responsible

Dynamic

Technology skills

Accomplishments

Promoted after 6 months of employment based on exemplary performance.

Experience

January 2006 to September 2012

Peep Security & Investigation Queens, New York

Investigation Manager

Responsible for performance of Investigators.

Handle.

client accounts.Interview potential Guards and Investigators,.

Background Checks and On site checks, Billing and Payroll and.

Customer Service.

Hire / Terminate Employees.

Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Responded quickly to medical emergencies, bomb threats and fire alarms.Issued security badges and visitor passes to all guests.

2000 to 2006

CompUSA Garden City, NY

Inventory Specialist Supervisor

Inventory Control, in/out bound transfers.

Keep track for inside theft, Monitor Laptop cage and.

Monitor camera's.

1999 to 2005

Knitting Fever Inc Amityville, New York

Customer Service Technician

Data Entry, Problem solving, Billing and Processing orders.

Collections and Accounts Receivable.

1996 to 1999

Golden, Wexler & Sarnese Garden City, New York

Debt Collector

Duties include answering telephones, Background Checks.

Debt Collecting and Skip Tracing.

Data Entry,processing.

Summons, Freezing Bank Accounts and Customer service.

Education

2002 Private Investigation,

Associates Degree

Law Enforcement and Justice Administration courseworkCriminal Law, Criminology and Penology coursework

1993 Kellenburg Memorial High School,

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