Manager Service

Confidential User

Email: ********@*************.***

Address:

City: Berlin

State: MD

Zip: 21811

Country: USA

Phone: 410-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced creative manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with all levels of staff, owners and clients.

Educational Background:

High School Dipolma from Neshaminy High School, Langhorne PA 1/2001 to 5/1962 (Business)

Job History / Details:

Professional Summary

Experienced creative manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with all levels of staff, owners and clients.

Core Qualifications

Results-oriented

Operations Management

Excelled in employee relations, operational expense, records and payroll processing

Client Focused

Client Satisfaction

Client Needs Assessment

Statement Billings

Experience

April 2009 to April 2012

Right at Home Berlin, Maryland

Office Manager

Oversaw all daily operations for an In-Home Care Company including client and Employee operations; telephone inquiries, interviewing, screening and testing of all applicants, payroll and billing processing, scheduling caregivers, documentation of all systems onto a software system. Daily contact with clients and following through with their needs.

Prepared correspondence, accounting and financial documents for analysis. Worked with all levels of service including Caregivers, Clients, Clients family and Corporate/Owner. Handled all Human Resource and Payroll functions on a timely basis.

April 2006 to April 2009

Self Employed, 'Twinfare', Berlin, Maryland

Co-Owner/Operator of Twinfare, Published Cookbook and developed and managed website for book and home accessories.

June 2000 to December 2003

Bethel Homes Ossining, New York

Corporate Director of Food Service

Provided quality food service to Clients of several facilities. Position involved initiating and overseeing major transition from management contract company to self operation.

Conducted creative and quality-oriented menu development.Assured that all budget forecasts were met. Implemented innovative food service programs. Oversaw all human resource responsibilities for food service employees. Position required the ability to multi-task, extensive interactions with management staff, supervision of projects and development of business relationships with vendors and the community.

October 1993 to October 1997

Owner/Operator Sammy's Grille, Pennsylvania

Owned and Operated upscale take-out eatery. Oversaw all operations including all personnel, purchasing, menu development, sanitation, customer satisfaction, legal requirements.

February 1987 to September 1993

Total Care Systems Westpoint, Pennsylvania

Corporate Director of Food Service

Oversaw food service operations for an upscale retirement corp of 6000 residents ensuring that the Residents received quality food and service . Planned, monitored and controlled a $20 million budget.

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