Customer Service Assistant

Eros R. Tuladhar

*** ******* ***. *. #***, Seattle, WA 98102. Phone: 1-206-***-****. Mailto:************@*****.***

Professional Experience

Apr 2005 Present Port of Seattle (Aviation Maintenance and Distribution Center)

Procurement Assistant / Database Administration Intern

Assisted the Database Administrator/Consultant with data entry

Worked with POS AIMS team to maintain inventory levels at shops

Controlled and monitored inventory levels in the database

Contacted vendors and updated database for the most recent prices

Assisted with filing of Purchase Orders, and Purchase Requisitions

Dec 2003 Mar 2005 SEATTLE CENTRAL COMMUNITY COLLEGE (SCCC)

Advanced Program Assistant (International Education Programs)

Assisted the Program Coordinator / Office Manager

Assisted in online reporting for US Dept. of Education Grant

Reconciled monthly budgets to prepare audit reports

Kept track of scholarships, and wire transfer amounts used

Processed invoices, purchase requisition, travel expense vouchers

Assisted the front desk with customer service

Assisted with data entry

Mar 2003 Sep 2003 LOTUS KNOTS PVT. LTD., Kathmandu, Nepal

Assistant to the Managing Director

Scheduled meetings, business trips, and appointments

Processed Invoices

Assisted the front desk with customer service

Academic Background

Sep 2005 Present UNIVERSITY OF WASHINGTON SEATTLE CAMPUS

Bachelor of Arts Degree (Business Administration: Information Systems & Marketing options)

Sep 2003 Mar 2005 SEATTLE CENTRAL COMMUNITY COLLEGE

Associate of Arts Degree (Business Administration)

Mar 2001 Mar 2003 ST. PAUL S SCHOOL (India)

Indian School Certificate (ISC)

Additional Information

Achievements Awarded the Seattle Central Foundation Scholarship for academic excellence

Awarded a Certificate of Appreciation by the Port of Seattle for excellence in work performance

Interviewed by SCCC as one of the few int l students for display on webpage

Silver Medalist in the Sikkim (India) State Open Table Tennis Championship

Captain of the high school table tennis team (1999 & 2000)

Interests Music composition, playing the guitar, swimming, basketball, and graphic design

Computer Skills Window XP, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Entourage, Frontpage)

VB .NET 2005, JAVAScript, html, CSS, Dreamweaver 8, Photoshop CS2, Mac OS X v10.4 Tiger,

Maximo - Version 5.2, Bartender Label Maker

Languages English Oral Fluent Written Fluent

Nepali Oral Fluent Written Fluent

Hindi Oral Intermediate Written Intermediate

Newari Oral Fluent

Misc. Information Ability to work across cultures due to experiences in Nepal, India, and Seattle

Developed a website using Dreamweaver 8, Photoshop CS2, JAVAScript, html, MS Frontpage, and CSS

http://www.students.washington.edu/erost/arch380assign02.html

Developed an Access database for IS class from data in an Excel spreadsheet

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