Health Care/Customer Service/ Call Center (Grand Prairie)
Date: 2013-01-02, 7:30PM *******************@*****.***
Angela Avina
**** ******** **.,***** *******, TX. 75050
Phone: 972-***-****
Email: ****************@*****.***
OBJECTIVE:
To obtain a position where I can contribute the best of my knowledge, skills and efforts for the growth of the organization
SKILLS:
Customer Service
Direct customer/patient care
Patient /family communication
EDUCATION and CERTIFICATIONS:
MedVance Institute- Grand Prairie, Texas 06/2011
Sterile Processing Technician
4.0 GPA
Perfect Attendance
CPR
EMPLOYMENT:
Aetna Insurance Co. Arlington, Texas 04/12- 08/12
Customer Service Rep.
Duties included: Insurance verifications, input updated data base into the company records, provided customer service/ and problem solving services.
National Health Insurance Co. - Grand Prairie, Texas 12/08-12/09, 7/00-1/07
Insurance Specialist
Duties included: Claims/Insurance verifications, appeals, previous qualifying coverage, input updated data base into the company records, provided customer service/ and problem solving services.
Baylor of Irving Medical Center- Irving, Texas 06/08-12/08
Unit Secretary
Duties included: Charging/Discharging patients, scheduling, provided customer service.