Customer Service Sales

Amanda Cheever

Email: *********@********.***

Address: ** ************ *****

City: Hampton

State: VA

Zip: 23666

Country: USA

Phone: 757-***-****

Skill Level: Experienced

Salary Range: $31,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

AMANDA CHEEVER

Email: *********@********.*** Phone: 757-***-****

19 Peterborough Drive, Hampton VA 23666

OBJECTIVE

To acquire a career that allows me to fully utilize my communication, secretarial, and problem solving skills. I would also like to demonstrate my qualifications and prove my potential to grow within the administrative field of work. I am a hard and dedicated worker, looking for a career to showcase my abilities, and better myself personally as well as professionally.

EDUCATION

Bethel High School, Hampton Virginia

Graduated June, 2001

Mary Baldwin College, Staunton Virginia

Attended in August of 2001

Major was education

Had to leave school for personal reasons and I did not complete college.

SUMMARY OF QUALIFICATIONS

Highly skilled in greeting customers and answering phone calls.

In-depth knowledge of maintaining paper and electronic filing systems for records and messages.

Hands-on experience in routing and distributing incoming manual mail and email.

Track record of answering everyday letters and email.

Able to correct spelling and grammar to ensure accurateness.

Demonstrated ability to operate fax machines, copiers, phone systems, and other office tools.

Proven ability to make use of computers for spreadsheet, word processing, database management, and additional applications.

Thorough understanding to complete forms in keeping with company procedures.

MS Office Suite

SPECIAL SKILLS

EXCELLENT GRAMMAR AND COMMUNICATION

MULTICULTURAL INTERACTION

KEYBOARD 50 WPM

Soft and hard copy record maintenance

OPERATING SYSTEMS: MICROSOFT WINDOWS

SOFTWARE PACKAGES: MICROSOFT OFFICE SUITE

EXPERIENCE

CROTT`S CLEANING SERVICE 2009-Present

Maintaining the appearance of commercial buildings by vacuuming, dusting, wiping down all work spaces. Also includes cleaning the bathrooms and collecting and disposing the trash.

My other duties include restocking supplies and cleaning all interior and exterior doors and windows on a daily basis.

I also assist in the training of new employees.

HOMEMAKER 2003-2009

My responsibilities included active supervisor of my 4 children, a nurse for them, a teacher, and mediator as well.

My duties included maintaining the house, cooking, cleaning, and making the necessary appointments for members of the family, and keeping up with the family finances.

WACHOVIA BANK 2002-2003

Responsible for daily activities of normal business operations including depositing and offering funds and other responsibilities included in the bank teller career.

Counted nightly deposits, entered vault to retrieve members` monies and goods.

Delivered outstanding customer service in a fast paced, financial environment.

PANASONIC-CUSTOMER SERVICE REPRESENTATIVE 2001-2002

Assisted customers in troubleshooting Panasonic products.

Aided customers in programming their Panasonic products, always demonstrating a superior level of customer service in my duties.

CLAIRE`S-THIRD KEY (ASSISTANT MANAGER) 1998-2001

Assisted customers in ear piercing, transactions, and selections, always utilizing sales and customer service ability.

Responsible for the training of new employees.

Prepared and dropped off nightly deposits on a regular basis.

Stocked and oversaw the inventory of the store, responsible for maintaining high sales and correct inventory at all times.

Maintain customer files and records

REFERENCES: AVAILABLE UPON REQUEST

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