Human Resources Project Manager
Resume:
Jennifer Tapp
Email: *********@********.***
Address: **** ******* *** *****
City: Plano
State: TX
Zip: 75093
Country: USA
Phone: 214-***-****
Skill Level: Experienced
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Summary
*Business professional *Project Management *Marketing
*Event Planning *Television Production *Database Management
*Stock Administration *Operational Review *Account Management
*Translating the customer`s vision into revenue generating marketing efforts
*Reputation for the ability to manage multiple projects simultaneously while adhering to strict timelines, streamlined processes, and interpret complicated policies to associates.
Professional Experience
Loyalty Promotions Consultant (Contractor)
Midwest Consulting Group - Hotels.com 01/2012-Present
* Manages the fulfillment of bonus points promotions in the Welcome Rewards loyalty program.
* Prepare reports, business development proposals, correspondence and presentations
* Coordinate and organize department wide meetings for the Communication Leaders` teams.
* Work closely with the Welcome Rewards and Customer Operations teams to fulfill on bonus points offers and assist customer support agents to ensure the customer experience is seamless and exceptional.
Communications Support - Worldwide Communications (Contractor)
Aquent - Texas Instruments 07/2010-11/2011
* Served as the central and primary contact for five departments within Worldwide Communications including five department Directors and over 100 colleagues.
* Prepared reports, business development proposals, correspondence and presentations; coordinate and organize department wide meetings for the Communication Leaders` teams.
* Scheduled all travel, domestic and international, for the Communications Leadership Team;
* Coordinated and manage the Directors` calendars; organize conference calls and web meetings, set up new hires; order and maintain all office supplies for entire team
* Provided Sharepoint maintenance for all of the supported organizations which included purchase order responsibilities and maintenance; maintained all organizational charts for teams; manage domestic and international holiday calendar for the company.
Ministry Administrative Coordinator
Harvesters Reaching the Nations 04/2009-07/2010
* Served as the primary US contact/administrative person for the ministry.
* Managed all volunteer activities, including assistance with recruitment, training, and assignment of volunteers to meet ministry needs
* Developed and managed a container shipping program; create and manage the printing and publishing of ministry promotional materials
* Created and managed monthly newsletters; maintained the ministry mailing list
* Served as Registered Agent, maintained corporate legal documents and ensured compliance with ECFA standards
* Made all domestic and international travel arrangements for ministry employees and for all ministry-paid travel
* Assisted with travel arrangements for volunteer teams traveling to Sudan
* Assisted with budget preparation, correspondence and manage Orphan Sponsorship Program
e-Project Manager Worldwide Communications (Contractor)
Aquent - Texas Instruments 04/2008-12/2008
* Responsible for the trafficking, coordination and quality control of promotional emails, e-newsletter, web banner and web pages, triage incoming projects and requests
* Coordinated production between writers, designers and coders
* Interacted with internal clients keeping them informed of status, budget, reviews, etc.
* Developed and maintained relationships between clients and department
* Developed and maintained quality control of mock-ups, drafts and final versions of projects
* Kept projects updated on the Sharepoint project site and posted approved files to the appropriate servers
Marketing Specialist
The Shelton Group 08/2007-02/2008
* Designed, created and delivered marketing programs to support the growth and expansion of the organization`s products and services.
* Provided reports based on information collected such as marketing trends, competition, new products and pricing. Familiar with the variety of the field`s concepts, practices and procedures including web content management, public relations, tradeshow execution, alliance negotiations and activities and advertising management and sales.
* Provided project management to develop, direct and oversee specific initiatives within the organizations marketing strategy.
* Effectively managed all supporting resources, including vendors, to ensure the timely and accurate completion projects.
* Managed weekly and monthly reporting including budget, forecasts and year-over-year tracking.
* Managed of specific events related marketing efforts, email communications, printed materials to enhance the messaging for events.
* Incorporated multiple marketing disciplines including general marketing, marketing communications, advertising, public relations, tradeshows, project management and management of components for the Association.
Marketing Support Coordinator
Intercall 06/2006-08/2007
* Responsible for performing research, planning, data collection and reporting on a variety of marketing projects and studies
* Supported the planning, design and production of a variety of communications and public relations materials, presentations and projects
* Assisted with the activities involved in quality resolution of problems related to the Marketing research department
* Provided support for trade show and event planning
* Participated in the activities associated with a variety of departmental projects including preparing reports, material, documentation and coordinating tasks.
Human Resources Assistant - Corporate Human Resources (Contractor)
Delta Dallas Staffing Services - HBK Investments 03/2006-06/2006
* Assisted Director of Human Resources in daily activities which include data entry, scanning employee documents, administering the New Hire and Termination processes
* Responsible for event planning and all communications
* Aided in implementation of PeopleSoft HRIS system
* Corresponded with employees and vendors regarding company benefit plans including health, dental and flexible spending.
Marketing Assistant - Consultant Marketing Systems (Contractor)
Corestaff Services - Mary Kay Inc. 07/2005-03/2006
* Assisted Marketing team in daily activities
* Coordinated New Director Expo, travel, calendars and meetings, assist Project Managers with various projects including Promotional Plans
* Responsible for all department communications and office management
* Compiled and developed market research data results from various national focus group surveys ; managed results
* Created and administered competitive binders which include competitor advertisements, current and upcoming trends, and educational pieces for departmental research
Compensation Specialist Corporate Compensation - Human Resources Information Systems
Tenet Health System 07/2002-04/2005
* Acted as Administrator of Stock Administration programs which include Stock Options and all administrative activities relevant to Stock Administration.
* Played a key role in outsourcing Tenet`s Stock Incentive Program to Fidelity Investments.
* Managed company's Compensation Database which provides data for annual incentive bonuses and merits.
* Provided customer service to internal customers who participate in stock incentive program.
* Executive Administrative Assistant - Human Resources Information Systems/Compensation
* Coordinated and managed annual wage and salary review for company`s 114 hospitals and facilities.
* Organized and implemented monthly department meetings among Dallas based department. Coordinated conference calls, meetings, lunches, and teleconferences. Set up travel arrangements for managers and team members.
* Led communications committee for the Tenet Office Professionals (TOPS) web site. Developed and created the web site to be a source of communication and networking for administrative assistants throughout the Dallas office.
* Streamlined the security process by implementing time and cost saving measures for Human Resource Security forms.
EDUCATION
B.A., Corporate Telecommunications, Minor in Marketing, Texas Tech University
TECHNICAL SKILLS
MS Office
MS Frontpage
Adobe Creative Suite
Dreamweaver
Macromedia Fireworks
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