Customer Service Engineer

Martin Reddington

Email: ********@*************.***

Address:

City: Cincinnati

State: OH

Zip: 45255

Country: USA

Phone: 513-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Focused Environmental Scientist/Engineer with track record of Phase I and Phase II projects, hazardous waste management and wastewater compliance, and customer service.

Educational Background:

High School Dipolma from University of Cincinnati, Cincinnati OH 1/2001 to 6/1981 (Chemical Engineering)

Job History / Details:

Profile

Focused Environmental Scientist/Engineer with track record of phase I and phase II projects, hazardous waste management and wastewater compliance, and customer service.

Skills

Project management

Training program implementation

CPR/First Aid

Wastewater Sampling and Control

ISO 14000 procedures

Working knowledge:

CERCLA, RCRA, DOT, NFPA

property closure

wastewater NOV management

Accomplishments

Mentored employees which improved quality of their work.

Developed and implemented lead dust collection and shipping procedures per RCRA regulations.

Economic reduction of Formaldehyde emissions below compliance levels, at a sandpaper plant, Yellow Springs Ohio.

Expert DOT regulations

Initiated and implemented Stormwater sampling program.

Testing, Evaluation and Analysis:

Tested equipment to ensure compliance.

Analyzed data and provided recommendations which resulted in adoption of new cost-saving equipment.

Professional Experience

July 2012 to November 2012

Ply Gem Sidney, Ohio

Environmental, Health and Safety Manager

Manage Safety Program to meet incident reduction trends,eliminated traffic accidents, minimized damage to forklifts, saving $6,000 to $10,000 /yr.

Complete air and water permit applications, review monthly wastewater neutralization records, perform instrument checks, download data for monthly reports.

October 2011 to June 2012

Convergys Erlanger, Ky

Problem and Resolution Agent II

Call Center utilizing sophisticated software for providing technical solutions to the customer very quickly, and document callers activity and follow-up dates. The main software is Salesforce.com

March 2011 to July 2011

Paxico Batavia, Ohio

Quality Associate

Trained technicians on testing techniques for pouches. Utilized proprietary

software to generate a Certificate of Analysis for each batch of product. Used CGMP production methods to complete shipments. Organized and prepared microbiological lab samples for pickup.

May 2010 to March 2011

Speedway Cincinnati, Ohio

Customer Service Representative

Complete Monthly Safety Reports, Shift Cash Settlement reports, stock shelves and sell featured products, manage customers.

July 2009 to February 2010

2TRG Cincinnati, Ohio

Second Shift Supervisor

Developed hazardous waste lead dust safe handling procedures, supervised second shift, stripping computers, sorting material and handing for shipping: loading trucks and metal dumpster.Spearheaded training of second shift to make them aware of the valuable components when production needs shifted to lap tops from computer monitors.

December 2002 to February 2009

Clean Harbors Environmental Services Inc Cincinnati, Ohio

Receiving Chemist

Inspect and certify industrial waste for processing at Spring Grove Facility and also determine suitability of processing at other locations. EPA manifest

experienced as well as expert level on DOT regulations.

May 1991 to March 2000

Environmental Enterprises Inc. Cincinnati, Ohio

Staff Environmental Engineer

Provide technical expertise for site remediation, plant process improvements, phase I reports, wastewater sampling and EPA compliance. Approximately 120 clients serviced per year between Stormwater and Wastewater compliance, utilizing a $30,000 specially equipment van.

Education and Training

University of Cincinnati Cincinnati, Ohio

Bachelor of Science Chemical Engineering

Completed the Professional Development program at Hilton-Davis Chemical company, alternating quarters of school and work. This program along with working part-time allowed me to pay for over 70 percentage of my tuition.

Professional Engineer

Certified Safety Professional

Affiliations

American Society of Safety Engineers

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