High School Customer Service

Eduardo Jackson

Email: ********@******.***

Address:

City: Washington

State: DC

Zip: 20019

Country: USA

Phone: 202-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Ability to establish good rapport with supervisors and co-workers Proven ability to prioritize and complete multiple task Excellent problem solving and management skills More than ten years of administrative experience The ability to manage and control multi million dollar equipment

Educational Background:

High School Dipolma from University of District of Columbia, Washington DC 1/2001 to 1/2012 (Mortuary Science)

High School Dipolma from BNOC, Washington DC 1/2001 to 12/2012

High School Dipolma from PLDC, Washington DC 1/2001 to 12/2012

High School Dipolma from GED, Washington DC 1/2001 to 12/2012

High School Dipolma from Combat Life Savers Course, Washington DC 1/2001 to 12/2012

Job History / Details:

Summary

Ability to establish good rapport with supervisors and co-workers

Proven ability to prioritize and complete multiple task

Excellent problem solving and management skills

More than ten years of administrative experience

The ability to manage and control multi million dollar equipment

Highlights

Microsoft Office proficiency

Self-directed

Results-oriented

Meticulous attention to detail

Resourceful

Dedicated team player

Strong interpersonal skills

Mail management

Self-starter

MOS 92F Petroleum Supply Specialist

MOS 88M Motor Transport Operator

MOS 63H Tracked Vehicle Mechanic

MOS 63W Fuel and Electrical System Repairer and Wheel Vehicle Repairer

MOS 62B Construction Equipment Repairer

CLC Combat Life Savers Course

Accomplishments

Coordinated all department functions for team of [15] employees.

Received a merit raise for strong attention to detail,

exemplary customer service and team-player attitude.

Successfully planned and executed corporate meetings,

lunches and special events for groups of [20 and up]employees.

Experience

May 2008 to July 2008

District of Columbia Department of Corrections Washington, D.C.

Correctional Officer

Assist in conducting inventory of property,

documents and stand watch of inmates movement

Instruct inmates on Institutional rules and regulations

Counsel inmate to solve minor problems

Write incident reports, and a daily log, complete associated forms and other related documents as required

Assist in the supervision of inmates in living quarters, dining areas, and visiting halls,

Conduct accurate inmate count at designated and random times

Maintain accountability of inmates assigned for work detail, escort and recreational areas

October 2005 to January 2007

United States Army National Guard Baghdad, Iraq

Battle NCO/Recorder

Served in Iraqi theater for 15 months

Preformed in a (TOC) Tactical Operations Command as a Battle NCO/Recorder

Task as the Battalion Retention NCO

Conducted two shift change brief per day

Supervised and carried out the mission of the day

October 1999 to February 2008

Family Health International Arlington, VA

Mail Center Manager

Order, maintain and track office supplies for approximately 160 employees

Manage conference room set-up, furniture and visual aid equipment

Responsible for both domestic and international mail as well as freight, shipped to over 36 countries

Manage off site storage area

January 2002 to February 2003

United States Army National Guard Fort Dix, New Jersey

Section Sergeant/Range Safety Officer

Train soldiers and units in weapon systems for deployment

Brief enlisted and commissioned officer on range safety

requirements for live fire

Instruct classes as required for C.T.T. (Common Task Training)

Supervised and carried out the mission of the day

July 1997 to October 1999

District of Columbia Bar Washington, D.C.

Supplies/ Reservations Assistant

Manage production and completion of large and varied copy jobs

Manage and maintained a database for events and meetings

Coded and tracked incoming and outgoing shipments

Order and maintain office supplies

September 1993 to July 1997

District of Columbia Bar Washington, D.C.

Office Assistant

Manage all arrangements for conference room Meeting and visual aids equipment

Responsible for all publications and publication order request

Assisted with reception and switchboard duties

Order and maintain office supplies

Education

2014 University of District of Columbia Washington, D.C.

Associate of Science Mortuary Science

General Studies

Accounting 1 And 2

Restorative Art 1 and 2

Embalming 1 and 2

Funeral Law

Anatomy

chemistry

computer applications

History of Funeral Services

Pathology

Sociology

small business Management

BNOC Ft. Mead, Maryland

Basic Non Commission Officer Course Phase 1 and 2)

Leadership

Map reading

Mos Leadership Skills

PLDC Ft. Mead, Maryland

Primary leadership Development Course

Basic Leadership

Map Reading

1993 GED Washington, DC

GED General Studies

General Studies

Combat Life Savers Course Ft. Dix, New Jersey

Basic life saving Skills

Basic life saving Skills

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