Customer Service Representative

Michelle Ford

Email: ********@*************.***

Address:

City: Omaha

State: NE

Zip: 68122

Country: USA

Phone: 785-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with [4 ] years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Reliable Customer Service Representative .

Educational Background:

High School Dipolma from Wright Career College, Omaha NE 1/2001 to 8/2012 (Medical Assisting)

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with [4 ] years client interface experience.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Reliable Customer Service Representative.

Core Strengths

Strong organizational skills

Active listening skills

Energetic work attitude

Customer service expert

Telecommunication skills

Adaptive team player

Fashion knowledge

Opening/closing procedures

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

12/11/2012 12:00:00 AM

Cashier/Packer

October 2012 to December 2012

KFC Omaha, Ne

Cahier/Packer

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Worked as a team member performing cashier duties, product assistance and cleaning.

August 2010 to February 2012

Topeka Independent Living Topeka, KS

PCA

Managed quality communication, customer support and product representation for each client. Going over to the clients house and taking care of his medical needs cooking,cleaning,giving meds,and taking the client to all hospital appts as needed

January 2008 to April 2009

Alorica Topeka, KS

Customer Service Rep

Excelled in exceeding daily credit card application goal

Resolved product issues and shared benefits of new phones that Sprint had and also was able to recieve payments for their bill

Educational Background

2014 Wright Career College Omaha, NE

Medical Assisting Degree Medical Assisting

Continuing education in Medical Assisting

Coursework in Communications and AP classes

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