Customer Service Sales

Omowumi A Ajayi

Email: ********@*****-********.***

Address:

City: Tallahassee

State: FL

Zip: 32304

Country: USA

Phone: 786-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dynamic, Results-Oriented, and Team-Spirited, Self Starter and Motivator Overview More than four years of customer service experience. Excellent leadership qualities and professionalism. Extensive background in customer-oriented service operations, including sales. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Familiar with Microsoft Word, Microsoft Excel, e-mail, the specialized systems and My Invoices. Problem solving, leadership and communication skills are some of the qualities developed from my experience as an able customer relations specialist Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Educational Background:

High School Dipolma from Florida Agricultural & Mechanical University, Tallahassee FL 1/2001 to 12/2012 (Psychology)

High School Dipolma from Miami Dade College, Tallahassee FL 1/2001 to 12/2012

Job History / Details:

Career Focus

Dynamic, Results-Oriented, and Team-Spirited, Self Starter and Motivator Overview More than four years of customer service experience. Excellent leadership qualities and professionalism. Extensive background in customer-oriented service operations, including sales. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Familiar with Microsoft Word, Microsoft Excel, e-mail, the specialized systems and My Invoices. Problem solving, leadership and communication skills are some of the qualities developed from my experience as an able customer relations specialist Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.

Core Qualifications

Excellent quantitative skills

Critical thinker

Experience in customer service

Detail oriented

Excellent research skills

Microsoft Word, Excel, PowerPoint

Planning/coordinating

Team leadership

Computer Literate

Customer Satisfaction

Education and Training

2012 Florida Agricultural & Mechanical University Tallahassee, Fl

Bachelor of Science Psychology

Minor in Criminal Justice

Member of Psychology Club

Member of Criminal Justice Club

Coursework in Social Psychology and Personality Psychology

2010 Miami Dade College Miami, Fl

Associate of Science Psychology

Psychology and Sociology coursework

Public speaking classes

Work Experience

August 2012 to Current

Classic fare Catering Tallahassee, Florida

Server

Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.

Prepared food tableside, including carving meats, boning fish and fowl and preparing flaming dishes.Prepared the buffet and salad bar for dinner service.

Provided high quality service.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

2010 to 2011

Victoria's Secret

Sales Associate

Perform all functions relating to the handling of merchandise Resolve all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind.

Communicate all merchandise needs or issues to appropriate supervisors.

Contribute to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise.

Participate in physical inventory counts.

January 2007 to January 2011

Southern Healthcare Corp

Secretary

Thoroughly investigated past due invoices and minimized number of unpaid accounts.

Recorded and filed patient data and medical records.

Monitored shared email in-boxes and ensured inquiries were addressed.

January 2007 to August 2007

Department of Children & Family Miami, Florida

Office Assistant

Direct calls to Call Center.

Organize office files.

Input data into main system.

Contact this candidate