Customer Service High School

Amanda Shults

Email: ********@***********.***

Address:

City: Worcester

State: MA

Zip: 01602

Country: USA

Phone: 774-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.

Educational Background:

High School Dipolma from Mynderse Academy, Waterloo NY 1/2001 to 6/1996 (Business/Math)

Job History / Details:

Summary

Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.

Highlights

High customer service standards

Dedicated to process improvement

Pleasant, professional voice

Strong problem solving ability

Devoted to data integrity

Works well in a fast paced environment

Experience

April 2001 to November 2012

Independent Contractor Waterloo, NY

Child Care Provider

Organized activities that developed children's physical, emotional and social growth. Redirected children to encourage safe, positive behaviors. Created daily lesson plans for activities. Physically and verbally interacted with children throughout the day. Monitored children's play activities to verify safety and wellness. Continually encouraged children to be understanding and patient with others.

January 1999 to March 2001

KeyCorp Albany, NY

Encoder

Proficient in the 10-key adding machine. Successfully maintained a high rate of quality and checks processed.

July 1997 to December 1998

Burger King Waterloo, NY

Shift Crew

Worked alongside others, providing customer service. Proficient in food prep, running the register and drive through. Worked well in a fast paced environment.

Education

1996 Mynderse Academy Waterloo, NY

High School Diploma Business/Math

References

Available upon request.

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