Engineer Software

Steven E. Fortuna, ITIL / MCP® / BS /MBA

*** ********* **, *******, ** 03842

(603) 601 - 6497

*****.*******@*********.***

Information Technology

Network / Storage Design

Systems Architecture / Software Integration

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Steven E. Fortuna, ITIL/ MCP / BS / mba

*****.*******@*********.*** (603) 601 – 6497 http://skfortuna.net

180 Drakeside Road, Unit #4 Hampton, NH 03842

System Integration Engineer

Technology Leader with 23+ years of success in executing high-visibility, transformative enterprise architecture initiatives for large international corporations. Noted for the ability to create collaboration and efficiency within highly matrixed environments, and consistently execute projects that exceed business expectations and enhance technologies. Thrives in high risk environments and consistently delivers results that create immediate impact and generate sustainable gains.

Key Areas of Expertise

Enterprise & System Architecture Virtualization Scalability Program Governance Product Presentation

Product Verification Customer Acceptance Trials Cross-Functional Leadership Embedded & Real-Time Systems

Enterprise Networking Load Balancing Network Analyzers & Traffic Generators Data Replication & Migration

Professional Experience

Hewlett Packard / Compaq Computer Corporation– Andover, MA 2001 to Present

Systems / Software Engineer VI / Multi-Vendor Solution Engineer

Direct the design, development and implementation of Multi-Vendor System Engineering (MSE) Microsoft Solution Team (MST) site assessment processes, allowing for replication on HP’s top 100 customer sites, data analysis and proactive site assessment report generation. Challenged to achieve desired results for HP customers within strict budget guidelines.

Mentor junior and senior-level Engineers on multiple technologies within MSE engineering organizations across Europe, Asia, South America and Australia. Work closely with domestic and international Engineers to resolve Microsoft issues. Manage a $500M to $1MM technology budget.Chosen as Team Lead of Microsoft System Engineers, providing remedial customer support for complex system, network and storage issues.Championed and developed hardware / software virtualization products as Lead MSE Technologist such as VMware ESX 2.x, 3.x, 4.x, and 5.x deployments.Served as Technical Team Lead for Microsoft Engineers to visit HP customers worldwide and assess technical / operational Microsoft Windows, Exchange and SQL implementation.Spearheaded the deployment of HP BladeSystem Matrix to develop and teach necessary skills sets to support HP’s TSG Global Labs environments and HP external customer remedial case issues.Provided solutions to enhance customers’ business solution up-time, saving multiple, million dollar accounts; delivered opportunities to generate additional revenue from customers in HP services and product based on recommendations.Wrote and integrated Microsoft service offering strategy and design; developed documentation for customer within initial engagement, created tools used by MSE’s on site Engineers and built customer output report delivery report. Developed and maintained HP MSE’s Microsoft Site Assessment service offering documentation used by customers and Engineers. Participated in MSE Proof-of-Concept business solutions environment strategy, design and operations; reduced environment from 35 servers/desktops to 8 servers running the ESX latest version on HP’s latest blade Proliant server.

Compaq Computer Corporation– Littleton, MA 1997 to 2001

Systems / Software Engineer V (1999 to 2001)

Traveled internationally to evaluate Fortune 100 Microsoft Client Server infrastructure implementations.Created large-scale reports of recommendations; defined recommendations to enable customers to transition computing environments from system-box availability to full-site availability. Played key role in the design of Windows 2000 training and boot camp tailored to Compaq’s goal; participated in and passed first Windows 2000 training and boot camp program offered by Compaq or Microsoft.

Principal Software Engineer (1997 to 1999)

Played key role in the development of a mentorship program to train field Engineers in corporate customer assessment program. Assessed Fortune 100 improvement needs such as computing environment operations from performance issues on systems box to architectural issues with Microsoft Windows NT implementation.

Steven E. Fortuna, MCP *****.*******@*********.*** (603) 601 – 6497 Page 2

Additional Professional Experience

Software Engineer IV, Digital Equipment Corporation – Tewksbury, MA 1993 to 1997

Served as Lead Software Design Engineer on niche product used by military and scientific community to attach high-speed parallel port products to Digital’s VAX line.

Senior Software Engineer, Digital Equipment Corporation – Littleton, MA 1989 to 1993

Implemented global migration programs to transition customers with numerous accounts and clients from Digital’s OpenVMS technology to Microsoft’s Windows NT products.

Education & Certifications

MBA / BS, Computer Science – Northeastern University – Boston, MA

ITIL-V3 Expert – 2010 / Microsoft Certified Technology Specialist, 2008

Microsoft Certified IT Professional – Microsoft SQL Server 2005 DBA, 2007

Microsoft Certified System Engineer – Windows 2003 – 2002

Microsoft Certified Systems Engineer – Windows NT 4.0 & Windows 2000

Technical Skills

Operating Systems, Device Drivers, Network, Storage, Virtualization, Application Deployment

Content copyright . Steve Fortuna. All rights reserved.

Content copyright . Steve Fortuna. All rights reserved.

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