Customer Service High School

Angela Riese

Email: ********@************.***

Address:

City: Denver

State: NC

Zip: 28037

Country: USA

Phone: 828-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Self-motivated customer service representative offering strong communication skills . Works great on a team, as well as independently. Focused on meeting branch goals as well as maintaining high levels of accuracy.

Educational Background:

High School Dipolma from East Lincoln High School, Denver NC 1/2001 to 6/1984 (College Prep)

High School Dipolma from Caldwell Community College, Denver NC 1/2001 to 12/2012

Job History / Details:

Summary

Self-motivated customer service representative offering strong communication skills . Works great on a team, as well as independently. Focused on meeting branch goals as well as maintaining high levels of accuracy.

Highlights

Exceptional customer service

Cash dispenser operation

Excellent communication skills

Energetic

Flexible

Strong work ethic

Reliable

Sales motivated

Safe and vault operation

Currency and coin counter

Approachable

Team player

Friendly

Accomplishments

Consistently met and exceeded sales goals each month. Rock Star every quarter.

Work Experience

May 2012 to 12/7/2012 12:00:00 AM

Fifth Third Bank Denver, NC

CSR

Processed cash withdrawals.Trained employees on cash drawer operation.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Established new customer accounts including checking, savings, lines of credit and loans.Supplied tellers with coin and currency as needed.Delivered prompt, accurate and excellent customer service.Maintained confidentiality of bank records and client information.

September 2010 to May 2011

Walmart Denver, NC

sales representive

Praised by management for being a fast and efficient worker, requiring little supervision.Ordered and shelved weekly sale items for customers.Built attractive holiday and seasonal displays for merchandising program.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Stocked meat cases.Served shoppers in a prompt, courteous and friendly manner.Checked out customers and bagged items quickly.

July 1983 to August 2010

Denver Pizza Inc. Denver, NC

Manager/Waitress

Scheduled and directed staff in daily work assignments to maximize productivity.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Carefully prepared weekly payroll to keep up with projected revenue for the week.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Managed accounts payable, accounts receivable and payroll.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Managed closing duties, including restocking items and reconciliation of the cash drawer.Effectively used items in stock to decrease waste and profit loss.

Education

1984 East Lincoln High School Denver, NC

High School Diploma College Prep

History Academic Achievement Award

Caldwell Community College Lenoir, NC

EX-Ray Tech

Excelled in core classes, 3.5 GPA. Attended Medical workshop and view medical procedures.

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