Information Technology Project
Resume:
Mike Gleason
Email: *********@********.***
Address: PO box 1489
City: Addison
State: TX
Zip: 75001
Country: USA
Phone: 817-***-****
Skill Level: Management
Salary Range: $120,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MIKE GLEASON
Post Office Box 1489 Addison, TX
817-***-**** 972-***-**** *********@********.***
INFORMATION TECHNOLOGY DIRECTOR
Information Technology Vision and Leadership
PROFILE
Highly experienced Information Technology Director with a record of developing and supporting successful projects and solutions incorporating a wide range of applications and technologies. Consistently recognized by executive management as an excellent resource to improve organizational effectiveness and efficiency through personal contribution to align the business processes and information technology infrastructure to realize cost savings and a technical advantage for the organization.
Accomplished Information Technology Management Professional offering a plethora of demonstrated career success developing, implementing, and operating Information Systems in the Service and Manufacturing Sectors. Possesses in-depth experience in Project Management, Software Development, Data Center management, Call Center/Help Desk management, Telecommunications, and Data Security.
Talented, results-driven, and versatile Information Technology leader and technologist, with a record of success in implementations requiring an in-depth knowledge and solid experience working with complex cross-platforms, network architecture, installation, implementation, integration, and administration in local and remote environments.
An accomplished Director with demonstrated success in project proposals, timeline determination, contract management, communication management, staffing, budgeting, and risk management. Experienced with all facets of project lifecycle, including initiation and planning, and change management.
CORE COMPETENCIES
IBM AS00 System and Network Operations Compliance Strategic Planning Data Security Call CenterManagement Performance Optimization Process Improvement Change Management IT Strategy Global Delivery Procurement Project Management Team Development Technology Assessment Vender Management ERP Implementations EDI Training Hardware Software Peripherals Configuration Management Sarbanes-Oxley PCI Compliance Web Portal design and Implementation
PROFESSIONAL EXPERIENCE
Major Financial Services Addison, TX May 2009
Director of Information Technology
Oversee and implement all aspects of operations for a MasterCard processor and issuer. Provide and implement Web training for all banks internationally. Wrote all training documents.
Successfully passed payment card industry (PCI) audit, and wrote all procedures for audits.
Managed the design and implementation of card holders web portals
Jacuzzi / Eljer, Inc. Dallas, TX Jan. 1992-April 2009
Director of Information Technology
Created, maintained, and administered all information technology policies and managed a team within the information technology department of company. Assessed employer's technological needs, designed and implemented strategies to meet the needs.
Initiated the project and successfully rebuilt Eljers complete information technology department.
Mike Gleason Page 2
Jacuzzi North American Bath (Formally Eljer) Dallas, TX
Director of Information Technology
Oversaw a budget of $5,000,000 with a staff of 20, an AS400 enviromnet which included 15 machines, and the complete information technology infrastructure. Supervised Local AreaNetwork (LAN) / Wide AreaNetwork (WAN), T1 voice, data, and Internet portal design and access. Consolidated and combined the information technology offices of four companies to Dallas, Texas. Managed and supported Jetted bathtubs and spas product with revenue of $900,000,000. Successfully passed Sarbanes-Oxley (SOX) audit in 2005.
Traveled to Brazil and Chile for preliminary project to implement of KBM in Brazilian Portuguese.
Lead Project to implemented off-shore programming with TATA.
Eljer Plumbingware Dallas, TX
Director of Information Technology
Oversaw budget of $2,000,000 with a staff of five, additionally supported and managed complete information technology infrastructure. Quickly setup Local AreaNetwork (LAN) / Wide AreaNetwork (WAN) connectivity to four plants in four states.
Initiated, organized, and managed the information technology (IT) department as Eljer separated from Zurn, Inc. Lead the Project to install ERP software for 4 companies.
Implemented Web portals for customer and vendors around the world using AS400 as servers.
Mrs. Crocketts Kitchen Dallas, TX Mar 1998-Jan 1999
Director of Information Technology
Oversaw project implementation of business planning and control system (BPCS) manufacturing software. Upgraded and improved entire networking structure and assisted in Novell 4.11 server installation.
Lead the Project to install and efficiently trained all users to perform their specific job functions in business planning and control system (BPCS).
Playoff Corporation Grand Prairie, TX Jan1992-March 1998
Director of Information Technology
Project lead to install KBM, enterprise resource planning (ERP) software, as well as AS400 responsibility, maintenance, and upgrades. Efficiently and proficiently installed Bay Networks routers for Ethernet Wide AreaNetwork (WAN) to remote site, and a token-ring Local AreaNetwork (LAN) for all personal computers connecting to AS400. Successfully installed, configured, and administered all personal computers and peripherals on Local AreaNetwork (LAN).
Effectively trained 50+ users to work in an enterprise resource planning (ERP) environment.
Gillig Corporation Hillsboro, TX
Director of Materials / Information Technology
Wynns International, Inc. (Frostemp Division) Fort Worth, TX
Production / Inventory Control Manager
EDUCATION
Bachelor of Business Administration
Howard Payne University Brownwood, TX
PROFESSIONAL TRAINING
Enterprise Resource Planning (ERP) software KBM,
PRMS, Manman, Mac Pac, and BPCS
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